Berglund Chrysler Jeep Dodge Ram

Above and Beyond First off it started out bad. Service dept. is way under staffed. It was going to be 3-weeks before they could fit me in. After going to the sales First off it started out bad. Service dept. is way under staffed. It was going to be 3-weeks before they could fit me in. After going to the sales floor to look at new vans I spoke to a salesman about my service issues. The sales manager jumped in and helped. He got me a loaner van and fit my van in for immediate service. My service issue was only partially fixed as apparently Chrysler doesn't allow compete fixes on the first visit. VERY Odd. Anyway after having to take my van back in a second time they again gave me a loaner car for my troubles. The service manger got me in quickly and handled all quickly and perfectly. So far (Knock on Wood) there have been no more issues. The only way to improve the service is to hire more service technicians. More

Last minute rack add on to a new car purchase I was appreciative of the last minute rack add onto my new car purchase during the holidays! Thank you for fitting this in. I only wish you had incl I was appreciative of the last minute rack add onto my new car purchase during the holidays! Thank you for fitting this in. I only wish you had included a big red bow! More

Great experience I had a great experience at this dealership. My sales person, Ben Plunkett, was great to work with! He allowed me to test drive the vehicle to my wi I had a great experience at this dealership. My sales person, Ben Plunkett, was great to work with! He allowed me to test drive the vehicle to my wife's place of work so that I wouldn't have to come back multiple times. No pressure at all during the negotiation part. More

Prices are way to high I brought in a 2000 Grand Cherokee for replacement of the brake switch which controls the brake lights. I had previously investigated the failure and I brought in a 2000 Grand Cherokee for replacement of the brake switch which controls the brake lights. I had previously investigated the failure and I identified what needed to be done. My dealings with your personnel were excellent, and the service was performed in a timely manner. The price of the replacement switch was $24.43. The effort to install it cost $209.82. That is a ridiculous price for a simple repair with minor troubleshooting. For this reason I will never recommend your service to anyone, and I will avoid coming here again if at all possible. More

Quick and efficient! I was so appreciative of their expedient and efficient oil change. They also reminded me I needed new wipers, which I had totally forgotten about but I was so appreciative of their expedient and efficient oil change. They also reminded me I needed new wipers, which I had totally forgotten about but certainly would have remembered the next time I drove in the rain it snow! More

Chrysler Had to wait 3 weeks for appointment. Waited almost a month to get van back only for them to say the hard shift problem is normal. Really a brand new v Had to wait 3 weeks for appointment. Waited almost a month to get van back only for them to say the hard shift problem is normal. Really a brand new van should jerk into gear, I don’t think so. More

Shoddy service I had a remote start added to my Jeep. The part arrived 2 weeks before I could get an appointment. I informed them of a trip and was promised it wou I had a remote start added to my Jeep. The part arrived 2 weeks before I could get an appointment. I informed them of a trip and was promised it would be ready.. it was not... also, the Jeep had a slow leak in tire, had to fill the tire 3 times in the 3 was I had it.. told service guy, they fixed leak but tried to charge me... the car was sold to me with a bad tire... I paid cash for the car and got every warranty available and still got horrible service.... I love my Jeep... but upset in the follow up..... More

Recall service Great service and service techs.Dropped my truck off and they supplied a ride home when my truck was ready they came to my home to take me to pick it Great service and service techs.Dropped my truck off and they supplied a ride home when my truck was ready they came to my home to take me to pick it up. More

Awesome No pressure sales and many vehicles options to choose from! They are willing to work with you to get you what you want, at the price that works for yo No pressure sales and many vehicles options to choose from! They are willing to work with you to get you what you want, at the price that works for you. More

Best Dealership Around These guys are the greatest; they got me in a rental car fixed my jeep and called me with updates and what nexts almost every day. Stephen was the Bom These guys are the greatest; they got me in a rental car fixed my jeep and called me with updates and what nexts almost every day. Stephen was the Bomb Dot.Com, Thanks again Man! More