Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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400 Reviews of Berglund Chrysler Jeep Dodge Ram
Fair service Great sales people overall good experience with the company and staff. Will recommend future customers. Happy Great sales people overall good experience with the company and staff. Will recommend future customers. Happy holidays!! Love the new Jeep thanks again for all your help. More
purchased certified pre-owned Jeep Wrangler -not happy A few weeks after spending over $30,000 for a Jeep Wrangler a check engine light came on. I called the dealership for an appointment and they could no A few weeks after spending over $30,000 for a Jeep Wrangler a check engine light came on. I called the dealership for an appointment and they could not schedule for three weeks. The diagnosis was a faulty cylinder ignition coil the bill was over $400.00. My salesman told me it was going to be covered under the bumper to bumper warranty but then later called to tell me that the mileage exceeded the warranty.I contend that if the appointment would have been scheduled sooner I would not have exceeded the mileage. I sent an email to my salesman asking if the dealership would work with me to reduce the repair cost but received no reply. More
New purchase My wife and I went just to look at new ram HD trucks on Saturday. We had been shopping online for several months and had driven several used trucks. My wife and I went just to look at new ram HD trucks on Saturday. We had been shopping online for several months and had driven several used trucks. The sales staff and particularly Patrick Rock were very friendly and knowledgeable and not pushy at all, we bought a truck that day ! We couldn’t be happier and will definitely recommend to friends and family. More
The service done for a recall on my truck was performed in The service performed on my truck was done in a very timely manner. The customer waiting room was very nice. Service agents were also kind and helpful The service performed on my truck was done in a very timely manner. The customer waiting room was very nice. Service agents were also kind and helpful. More
Very Knowledgeable and Helpful The staff was very helpful in getting my vents fixed. They had to order the parts and given that this was a couple days before Christmas I had very l The staff was very helpful in getting my vents fixed. They had to order the parts and given that this was a couple days before Christmas I had very little expectations of getting the part before the end of the year. However, the part came in 3 days later and they got me in the next day so I was very surprised and excited. It was done that day and I was on my way with no issue! More
Warranty Very pleasant, very efficient, Zach took care of everything, very, very pleased. Had to order a part, part was in the next morning. I came right ba Very pleasant, very efficient, Zach took care of everything, very, very pleased. Had to order a part, part was in the next morning. I came right back in and work was completed! More
Staff so helpful, courteous, immediate assistance Staff very helpful to assist me by making me a 2nd Key to my Jeep that I lost Christmas. Understanding with my sick husband and our circumstances. Staff very helpful to assist me by making me a 2nd Key to my Jeep that I lost Christmas. Understanding with my sick husband and our circumstances. More
Great customer service and a great new car! Buddy Davis was our salesman and to say that his name fits him would be an understatement. He made us feel like not only his customer but his long tim Buddy Davis was our salesman and to say that his name fits him would be an understatement. He made us feel like not only his customer but his long time friend. He and Jermey did a phenomenal job at getting us the price and payment we needed on a brand new Jeep. They listened to our needs and made sure they were met. We definitely recommend Buddy to anyone looking for a car! More
Good timely service Was able to make an appointment for some regular service in a timely fashion (about a week). And was able to get in and out in a little over an hour. Was able to make an appointment for some regular service in a timely fashion (about a week). And was able to get in and out in a little over an hour. Very satisfied. More
Excellent service Our sales consultant, James Hunt, was kind, courteous and patient. He helped us to look at a few cars and got us a great deal on the car we really wan Our sales consultant, James Hunt, was kind, courteous and patient. He helped us to look at a few cars and got us a great deal on the car we really wanted. I hope he still works there when we are in the market for another car. More

