Berglund Chrysler Jeep Dodge Ram

Chrysler Had to wait 3 weeks for appointment. Waited almost a month to get van back only for them to say the hard shift problem is normal. Really a brand new v Had to wait 3 weeks for appointment. Waited almost a month to get van back only for them to say the hard shift problem is normal. Really a brand new van should jerk into gear, I don’t think so. More

Great experience I had a great experience at this dealership. My sales person, Ben Plunkett, was great to work with! He allowed me to test drive the vehicle to my wi I had a great experience at this dealership. My sales person, Ben Plunkett, was great to work with! He allowed me to test drive the vehicle to my wife's place of work so that I wouldn't have to come back multiple times. No pressure at all during the negotiation part. More

Prices are way to high I brought in a 2000 Grand Cherokee for replacement of the brake switch which controls the brake lights. I had previously investigated the failure and I brought in a 2000 Grand Cherokee for replacement of the brake switch which controls the brake lights. I had previously investigated the failure and I identified what needed to be done. My dealings with your personnel were excellent, and the service was performed in a timely manner. The price of the replacement switch was $24.43. The effort to install it cost $209.82. That is a ridiculous price for a simple repair with minor troubleshooting. For this reason I will never recommend your service to anyone, and I will avoid coming here again if at all possible. More

Shoddy service I had a remote start added to my Jeep. The part arrived 2 weeks before I could get an appointment. I informed them of a trip and was promised it wou I had a remote start added to my Jeep. The part arrived 2 weeks before I could get an appointment. I informed them of a trip and was promised it would be ready.. it was not... also, the Jeep had a slow leak in tire, had to fill the tire 3 times in the 3 was I had it.. told service guy, they fixed leak but tried to charge me... the car was sold to me with a bad tire... I paid cash for the car and got every warranty available and still got horrible service.... I love my Jeep... but upset in the follow up..... More

Recall service Great service and service techs.Dropped my truck off and they supplied a ride home when my truck was ready they came to my home to take me to pick it Great service and service techs.Dropped my truck off and they supplied a ride home when my truck was ready they came to my home to take me to pick it up. More

Awesome No pressure sales and many vehicles options to choose from! They are willing to work with you to get you what you want, at the price that works for yo No pressure sales and many vehicles options to choose from! They are willing to work with you to get you what you want, at the price that works for you. More

Best Dealership Around These guys are the greatest; they got me in a rental car fixed my jeep and called me with updates and what nexts almost every day. Stephen was the Bom These guys are the greatest; they got me in a rental car fixed my jeep and called me with updates and what nexts almost every day. Stephen was the Bomb Dot.Com, Thanks again Man! More

World Class Service and Sales I have done business a multiple dealerships but Berglund has been the easiest to work with. The go above and beyond to take care of issues. they alw I have done business a multiple dealerships but Berglund has been the easiest to work with. The go above and beyond to take care of issues. they always make sure I have a loaner car available. They were even willing to bring my car back to me house after service was complete. More

Very pleasant experiece Bobby met me immediately, confirmed all information, told me vehicle should be ready by noon the next day (dropped off day before for 8:00 AM appointm Bobby met me immediately, confirmed all information, told me vehicle should be ready by noon the next day (dropped off day before for 8:00 AM appointment for recall service). Said he would call when ready, which he did prior to 12:00. Arrived and he advised of other service I may want to consider based on techs recommendations. He got my truck, drove it around and I was on my way. Bobby is a great person to have on your "front line" meeting customers. Nice guy and very professional. More

New tires We asked them to order our tires, made an appointment for mount and balance. I took it in the day before to leave for the next day. The tires didn't c We asked them to order our tires, made an appointment for mount and balance. I took it in the day before to leave for the next day. The tires didn't come in and the dealer wasn't open the next day. They put me in a loaner car for the weekend amd worked my car into the schedule for that Monday because of the debacle that wasn't technically their fault. On Monday, my care hadn't even been started until almost 4 o'clock and it wasn't finished til close to 6. Not placing blame, I appreciate that they worked it in without me having to wait for a while for another appointment. More