
Berglund Ford
Salem, VA

Filter Reviews by Keyword
By Type
548 Reviews of Berglund Ford
New car purchase After inquiring about a specific vehicle via berglund ford website on a Sunday afternoon, a salesman, Carter holiday reached out to me the next morn After inquiring about a specific vehicle via berglund ford website on a Sunday afternoon, a salesman, Carter holiday reached out to me the next morning by 9 am. We set up an appointment which didnt work out for me because of a change in my schedule. Carter was happy to change the appointment and even came in to meet me on his day off. He was knowledgeable and professional and made the whole purchase process run smoothly, taking his time to show me about the vehicle, and work multiple times with finance to get me the rates and payments that suited me best. I would highly recommend berglund as carter and their whole staff were absolutely great to work with and made the whole process simple with great attitudes and professionalism. More
Great experience. In my search for the perfect vehicle, both Jaden Kenny and Brian Bowles provided great customer service. While I was a bit particular in my needs and In my search for the perfect vehicle, both Jaden Kenny and Brian Bowles provided great customer service. While I was a bit particular in my needs and wants, they were patient, friendly and genuinely concerned about providing the best possible service. More
I'm over all a good experience We were greeted as we walked in the door by Melissa. Our experience with Berglund Ford has always been good. My only complaint would be and I have exp We were greeted as we walked in the door by Melissa. Our experience with Berglund Ford has always been good. My only complaint would be and I have expressed this before......I wish that they would wash my truck after it has been serviced. More
Great customer service experience Melissa was super friendly setting up my appointment then checking me in when the day arrived. She offered to get someone to take me to work. This wa Melissa was super friendly setting up my appointment then checking me in when the day arrived. She offered to get someone to take me to work. This was the first time this service has been offered to me after 3 years of regular oil change visits. I felt very welcome and comfortable after working south Melissa. More
Fast & Friendly I pulled in & was met at the door, asked if I was Ashley and I said, “yes?!” The lady was very friendly and welcoming and my inspection was done withi I pulled in & was met at the door, asked if I was Ashley and I said, “yes?!” The lady was very friendly and welcoming and my inspection was done within 25 minutes! You guys rock! More
Great visit I had a great visit on Wednesday with Ron. He explained everything to a tee. I would recommend this dealership to all. All went smooth. They even fixe I had a great visit on Wednesday with Ron. He explained everything to a tee. I would recommend this dealership to all. All went smooth. They even fixed a recall before I left. More
First time oil change I had a great experience. I dropped off my truck in the morning and it was done in the afternoon like they said it would be. I had a great experience. I dropped off my truck in the morning and it was done in the afternoon like they said it would be. More
I had the best experience and would recommend it to anyone! My salesman, John, was excellent and very helpful ! He made the process very smooth. I will return again to work with berglund and recommend my friend My salesman, John, was excellent and very helpful ! He made the process very smooth. I will return again to work with berglund and recommend my friends to you! More
Great service experience! I made an appointment to have the first oil change and filter on our new Mazda 3 hatchback. They also rotated the tires. Johnny and Ken were very at I made an appointment to have the first oil change and filter on our new Mazda 3 hatchback. They also rotated the tires. Johnny and Ken were very attentive to what I wanted to have done. I very much appreciated the fact that the work started right on time and it was all done within one hour. You cannot as k for better than that! More
Oil Change and tires rotation Made appointment on line arrived for service and Johnny got me right in and had me out of there fast Very satisfied with visit and also got coupon fo Made appointment on line arrived for service and Johnny got me right in and had me out of there fast Very satisfied with visit and also got coupon for next service More