
Berglund Ford
Salem, VA

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548 Reviews of Berglund Ford
Easy buying process! I had a great experience purchasing my new vehicle from Berglund Ford. Jaden was amazing to work with; he was knowledgeable about the vehicles he sho I had a great experience purchasing my new vehicle from Berglund Ford. Jaden was amazing to work with; he was knowledgeable about the vehicles he showed us and very helpful during the purchasing process. The financing manager was also helpful as was the GM, Robbie Brookshier. More
Easy...In and Out I went in to sign a paper and and had a question about how something worked on my car. Brian was more than happy to help me. He solved my problem. I went in to sign a paper and and had a question about how something worked on my car. Brian was more than happy to help me. He solved my problem. More
10,000 mile checkup Great— got in and out very quickly. Only thing is that the tIre pressures vehicle gives don’t match what report says. Report says all 35, vehicle say Great— got in and out very quickly. Only thing is that the tIre pressures vehicle gives don’t match what report says. Report says all 35, vehicle says one is 39???? More
Great Service Johnny is always helpful & makes getting my Mazda serviced a great experience. He answers any questions that I have and always has good suggestions fo Johnny is always helpful & makes getting my Mazda serviced a great experience. He answers any questions that I have and always has good suggestions for keeping my car running at it's best. More
My 2014 CX5 Mazda car doors will not lock ! Less than 50K miles and no way to lock my car ! Dealership needs $250.00 to fix ? I am contacting Mazda Corp for answers - help ! Less than 50K miles and no way to lock my car ! Dealership needs $250.00 to fix ? I am contacting Mazda Corp for answers - help ! More
Poor Customer Service I had to initiate all calls to check on the repair status of my car. Several days went by and heard nothing from anyone. I was promised my car would b I had to initiate all calls to check on the repair status of my car. Several days went by and heard nothing from anyone. I was promised my car would be ready on a certain day. No one called and it was not ready until 2 days later. Very frustrating overall experience. More
Great caring service. I love my Mazda CX-5. So finding out it would be more expensive to fix than buy another car I was very sad. The team were considerate and very helpful I love my Mazda CX-5. So finding out it would be more expensive to fix than buy another car I was very sad. The team were considerate and very helpful. I appreciated their honesty and guidance. More
MAZDA SERVICE It's always a pleasure doing business with Johnny, he's knowledgable, friendly, and professional. They always get my car fixed up and at a reasonable It's always a pleasure doing business with Johnny, he's knowledgable, friendly, and professional. They always get my car fixed up and at a reasonable price. More
Staff is fantastic. The sales team and managers are amazing! They go above and beyond to make sure you are happy. I have purchased 3 cars there and have been pleased ever The sales team and managers are amazing! They go above and beyond to make sure you are happy. I have purchased 3 cars there and have been pleased every time. More
Oil change and tire rotation The employees were easy to work with. The scheduling date was quick. The work to be done was worth waiting for. Did not wait long at all. Very upbeat The employees were easy to work with. The scheduling date was quick. The work to be done was worth waiting for. Did not wait long at all. Very upbeat employees. Communication was phenomenal. More