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Berglund INFINITI of Roanoke

Roanoke, VA

4.8
91 Reviews

5000 Franklin Rd SW

Roanoke, VA

24014

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Showing 91 reviews

May 26, 2023

Finding out now that some things that were promised to me when I bought the car has not been the truth More

by lump3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 20, 2022

We are always pleased with the quality of service and professionalism we receive at Berglund Infiniti! More

by Imellott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Snell
October 01, 2022

The service was exceptional from arrival to departure as usual. I have never been disappointed with Berglund Infiniti More

by knoxphd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
September 05, 2022

I am a repeat buyer. I bought again because of Brennan Viele Infiniti Service. He is GREAT.. More

by 00.pursers_blares
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bower
May 23, 2022

My service experience was outstanding. My advisor was very knowledgeable. The work was completed timely. More

by Kevinphilipoddo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
November 11, 2021

In over fifty years of buying and owning cars, Berglund Infiniti is the best dealership I have experienced. It is exceptionally well run, especially the Service Department. The efforts they have made to en More

by emejremejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennon ViViele
November 03, 2020

Glad to know Brennon Vielle was my service advisor. I was at ease when i seen him. I knew i was working with someone honest More

by Koolride
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennon Vielle
October 09, 2020

FANTASTIC ...totally perfect..no xx..no pressure...Ryan & Tim were honest,fair and very very accommodating. Surprised the xxxx out of me when Ryan said’ do you want to take the car overnight.’ At that point More

by Frasyl540
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim,,,ryan
September 14, 2020

Why do I need 25 words when one word is satisfactory? Great! I’ve used the service center twice and was completely satisfied both times. More

by wheelsbarrow02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennan
May 11, 2020

Problem was identified quickly and applicable to a known issue in a service bulletin the advisor was aware of. Parts were ordered and appointment was set, performed and completed on time and right the first More

by Local Rowdy
Recommend Dealer
Yes
Employees Worked With
Brennan and Matthew
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