Berglund INFINITI of Roanoke

The dealership was a very attractive place. I did get a certified pre-owned car. I am satisfied with the car. It is a couple of things that I am not pleased with. I only received one key, and on the day certified pre-owned car. I am satisfied with the car. It is a couple of things that I am not pleased with. I only received one key, and on the day I left I did not get a temporary vehicle registration. I receive the registration 2 weeks later. I have to drive back to Roanoke in order to get an extra key. Corey was very nice and the rest of the sales associates and managers were friendly but of course that is their job! More

Chris was very friendly. He was extremely helpful and made sure I loved everything about my car. Any question I had he had an answer. I highly recommend Christopher for any purchase at this dealership. S made sure I loved everything about my car. Any question I had he had an answer. I highly recommend Christopher for any purchase at this dealership. Steve was also very helpful and caring towards my purchase. Thank you guys for everything you did for me! More

Corey was determined to fine every option that I wanted on the SUV. He was patient until he was able to do this. Once the one was found that meet my expections we were able to work the deal. He was conside on the SUV. He was patient until he was able to do this. Once the one was found that meet my expections we were able to work the deal. He was considerate to my work schedule and made it easy and convinent for me do buy a automoblie. I felt he was trustworthy and had my best interest in mind. Kim More

I must say, we purchase new vehicles approx. every 3 or I must say, we purchase new vehicles approx. every 3 or 4 years, and I must say this dealership was the best we have ever dealt with PERIOD! Right f I must say, we purchase new vehicles approx. every 3 or 4 years, and I must say this dealership was the best we have ever dealt with PERIOD! Right from the beginning Chris and Brian were straight forward, no pressure, we were originally looking at other vehicles to purchase, but when we arrived there, this dealership made us feel right at home. They knew there product very well, and I sensed a very sincere group, that their number one goal was customer satisfaction, and they delivered in every way, from financing, all the way to delivery of the vehicle. I just want to say thanks again, to Chris and Brian for appreciating our business, and going the extra mile. I look forward to a long term relationship with your great company!!! thanks again, Todd & Nicole Hoerner More

Chris and Bryan were fantastic on the phone, and even better when I showed up in person. The staff was quick, courteous, and very easy to work with. I provided my information on the phone in order to g better when I showed up in person. The staff was quick, courteous, and very easy to work with. I provided my information on the phone in order to get the process started and upon my arrival after work that evening, the car was front and center ready for an immediate test-drive. Upon return from the test drive, Bryan was immediately ready to discuss details of the deal. The deal had been structured exactly as we had discussed on the phone. The guys had me in the car that night and were fantastic when I returned the following week to have a bit of touch-up work done on the body. All in all-I will purchase another car from either Bryan or Chris provided they have the automobile that I am looking to buy at the time. Fantastic staff, fantastic service and a great deal on the vehicle. I could not be more impressed with the professionalism of the young staff at Crossroads Infiniti. More

The dealership's staff is knowledgeable, patient, polite and action oriented. We had an excellent experience and I am extremely impressed by our sales representative, Jeff Scialabba. Jeff is easy to talk and action oriented. We had an excellent experience and I am extremely impressed by our sales representative, Jeff Scialabba. Jeff is easy to talk to, smart, listens to a buyer’s needs, and knows his product. He did a tremendous job explaining the features of the car and answering my many questions. He followed up with me, but was never pushy. We also have an Infiniti that has over 200,000 miles on it. I brought it in for service and met the Service Manager, Brennon Viele. Given the age the car and mileage, I was expecting a less than warm reception – but he surprised me! He treated me as if I had a brand new car and provided expeditious service, and a car to use while our car was worked on. More

My wife and I stopped by to take a break from driving several hours. We had looked at G37's before and wanted to see actual sticker prices. Chris was not pushy and let us look in any of the cars on the several hours. We had looked at G37's before and wanted to see actual sticker prices. Chris was not pushy and let us look in any of the cars on the lot, including ones we openly stated we would not actually buy. After a test drive, Bryan gave us a quick overview of the numbers. We left the dealership without any hassle or pressure. When we decided to buy a car a few days later, they drove it to us (over 2 hours away) and drove our trade back. Very easy transaction. More

Corey was great to work with. He made sure we had what we need before we left the dealership. I am very pleased with assistance. need before we left the dealership. I am very pleased with assistance. More

The employees i worked with were extremely helpful. They stayed until well past nine the night I signed my loan papers because it was more convenient for me. The employee took me home to drop my car off and stayed until well past nine the night I signed my loan papers because it was more convenient for me. The employee took me home to drop my car off and provided me with a rental car to have my tint installed. Top notch service, could not have asked for a better group of people. More

We had been shopping for car for about couple months and my friend told me check out Crossroads inventory, because he got his car one year ago from Crossroads Infiniti. After we looked at dealers website, w my friend told me check out Crossroads inventory, because he got his car one year ago from Crossroads Infiniti. After we looked at dealers website, we called Corey. Corey Snell was sales representative that made the experience very good! He was very professional, knowledgeable and knew the vehicle very well. Also manager was very friendly and gave me a good price. They worked with us until dark to make the job done. Thank you guys! We highly recommend them to anyone looking for a new or used vehicle. These guys know exactly what they're doing..and do it better than anyone else. Thanks to give a very good value for our trade in. A great buying experience! Great dealership, friendly staff, honest, knowledgeable and courteous. Will return in the future! Best regards, Madrakhim and Nargiza Christiansburg,Va More