Berglund Luxury Roanoke

Great service! Brennon and the Infiniti service team always do a great job! I can count on Brennon to go the extra mile to be helpful and to help me plan future need Brennon and the Infiniti service team always do a great job! I can count on Brennon to go the extra mile to be helpful and to help me plan future needs. More

I had my car inspected. I had my car in for a State Inspection. Took me promptly but in the meanwhile, I enjoyed a cup of coffee and pastries that were provided. I had inte I had my car in for a State Inspection. Took me promptly but in the meanwhile, I enjoyed a cup of coffee and pastries that were provided. I had internet so I could catch up on emails and it was a pleasant wait. My car was serviced quickly and was washed and cleaned up very nicely. More

1st Class Service Service department is top notch, I was very pleased with Brennon, very professional, and accommodating, thank you. For the exceptional job you do. G Service department is top notch, I was very pleased with Brennon, very professional, and accommodating, thank you. For the exceptional job you do. Great customer services. More

Scheduled maintenance Routine scheduled maintenance, but the service was well beyond routine. Professional, courteous and comprehensive look at my vehicle. Excellent experi Routine scheduled maintenance, but the service was well beyond routine. Professional, courteous and comprehensive look at my vehicle. Excellent experience all around. Always over the top! More

GPS help I ordered my GPS upgrade from Range Rover online. When I recieved the memory stick it wouldn't work. I called Jeremy and they fixed me right up. I ordered my GPS upgrade from Range Rover online. When I recieved the memory stick it wouldn't work. I called Jeremy and they fixed me right up. More

10K service Quick service. Got me in and out quickly. Friendly greeting when I arrived. I barely had time to finish the work I brought before I was leaving. Quick service. Got me in and out quickly. Friendly greeting when I arrived. I barely had time to finish the work I brought before I was leaving. More

The best I have been dealing with Tim for the past five years and have been provided with extraordinary service. It has been consistently at the highest level I have been dealing with Tim for the past five years and have been provided with extraordinary service. It has been consistently at the highest level and no bad surprises. More

First Mercedes I love my new Mercedes 300C Class! A big thank you to all the friendly staff at Berglund Mercedes of Roanoke who helped in making my new car purchase I love my new Mercedes 300C Class! A big thank you to all the friendly staff at Berglund Mercedes of Roanoke who helped in making my new car purchase pleasant! An extra thank you to Mark, my Salesman who worked hard to locate our car loaded the way my husband and I wanted, Tina the Sales Conceigere who helped me get more acquainted with all the new technology, Steve the Sales Manager who had my Benz arrive quickly and Doug the Car Detail Manager who gave me all the information to keep our new car looking amazing! Thank you all! More

Excellent Customer Service and Great Service Results Tim Riddle, Mike Blankenship and the rest of your Volvo Service Team have provided us with great customer service and excellent service results for bo Tim Riddle, Mike Blankenship and the rest of your Volvo Service Team have provided us with great customer service and excellent service results for both of our Volvos for many years. This has enabled us to keep our Volvos running smoothly and trouble-free for both my real estate business and our personal use for much longer than the average life of most cars. And when we are ready to buy our next Volvo, we will be looking to Berglund to meet that need for us. Norm & Elaine Mattson More

Wonderful service Brennon made us feel right at home and pampered. This was our first visit to the service department at Infinity. What a relaxing experience. Brennon Brennon made us feel right at home and pampered. This was our first visit to the service department at Infinity. What a relaxing experience. Brennon had all our paperwork ready and our loaner car all ready for us and we were able to go have lunch while our car got service. What a difference from other service appointments we have had at other places where you have to sit and wait for hours amongst a throng of people. What a pleasure to drop our car knowing it was in good hands and be able to go relax. The service was done quickly and done well. And the car wash was so needed since we live on a dirt road. Such a great experience! Brennon , thank you for taking care such good care of us! More