Berglund Luxury Roanoke

EXCELLENT EXPERIENCE! FANTASTIC Infiniti dealership!!!! Just moved from Atlanta and could not praise these guys more! Brennon Viele is your first face of service and he alw FANTASTIC Infiniti dealership!!!! Just moved from Atlanta and could not praise these guys more! Brennon Viele is your first face of service and he always knocks it out of the park..professional, friendly and knows his stuff! They do great service work and I couldn't be more pleased. HIGHLY RECOMMEND! More

Exemplary Service Brennon Viele of the Service Department was--and has always been during all of my previous service visits--very cordial, extremely helpful, highly kno Brennon Viele of the Service Department was--and has always been during all of my previous service visits--very cordial, extremely helpful, highly knowledgable, and totally professional! Thanks very much, Brennon! More

Excellent service, as usual, at Berglund Volvo! My left front tire developed big gash near rim of wheel. Needed immediate replacement. Tom helped me with ordering brand new tire and providing loan My left front tire developed big gash near rim of wheel. Needed immediate replacement. Tom helped me with ordering brand new tire and providing loaner Volvo overnight. Received complete respectfulness and kindness and efficiency. I love this dealership. This is the second Volvo I have bought there. Tom even offered to have my car washed which I accepted and appreciated! The dealership caters to customers and makes us feel special. Thank you again for your help. More

VOLVO XC60 - 20K SERVICE + INSPECTION + WIPER BLADES WE'VE BEEN VOLVO BUYERS SINCE THE 1980'S. BERGLUND"S SERVICE HAS ALWAYS BEEN EXCELLENT. TIM DOES A FANTASTIC JOB. WE NOW OWN TWO VOLVOS. THEY WON' WE'VE BEEN VOLVO BUYERS SINCE THE 1980'S. BERGLUND"S SERVICE HAS ALWAYS BEEN EXCELLENT. TIM DOES A FANTASTIC JOB. WE NOW OWN TWO VOLVOS. THEY WON'T BE OUR LAST. More

Same Great Quality Service We have been getting our Land Rover vehicles serviced here for over a decade. The Service Department has been constantly consistent for that length o We have been getting our Land Rover vehicles serviced here for over a decade. The Service Department has been constantly consistent for that length of time, and we never worry about the quality of service. More

Warranty repair I was treated with respect and my issue was resolved and I got a free car wash, I also enjoyed a chocate croissant and water. I was treated with respect and my issue was resolved and I got a free car wash, I also enjoyed a chocate croissant and water. More

Great place for maintenance! They are always very friendly and helpful. Jeremy was wonderful at explaining what maintenance was coming up and when to make appointments. And the sh They are always very friendly and helpful. Jeremy was wonderful at explaining what maintenance was coming up and when to make appointments. And the shuttle service was a great way to get some things done. More

Thank you as always for a great service The service station has always been impressive. Timely service on top of friendly team and pleasant atmosphere. Thank you for all that you do to kee The service station has always been impressive. Timely service on top of friendly team and pleasant atmosphere. Thank you for all that you do to keep us in our Range Rover :) More

Great service...Poor sales experience! Though I very much like and have the utmost confidence in Tom Sloan and Kyle, I feel very uncomfortable with you sales staff after receiving a less th Though I very much like and have the utmost confidence in Tom Sloan and Kyle, I feel very uncomfortable with you sales staff after receiving a less then pleasant greeting from them with a recognition of how disappointed they were that I did not buy my new car from them. I have worked with these people for over two years and they were unable to find the used car that I was seeking. I was spoken to as if I had abused our relationship. They will never see me there again. More

Excellent service Brennon the service manager went above and beyond to make my experience as pleasant as possible. He kept me apprised of everything going on and I had Brennon the service manager went above and beyond to make my experience as pleasant as possible. He kept me apprised of everything going on and I had to spend more than I intended to but things needed done and I understand. I like that they gave my car a good inspection and I will drive the two hours from West Virginia to use them again. Thanks More