
Berglund Luxury Roanoke
Roanoke, VA
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924 Reviews of Berglund Luxury Roanoke
Awesome customer service Having moved from Richmond to Roanoke, I was anxious about the service visit. It turned out that the level of customer service was first class. Th Having moved from Richmond to Roanoke, I was anxious about the service visit. It turned out that the level of customer service was first class. Thanks so much! More
Brennan is Great! Brennan is one of the best in customer service. He takes the time to know each of his customers and genuinely makes them feel like the most important Brennan is one of the best in customer service. He takes the time to know each of his customers and genuinely makes them feel like the most important people in the world! More
A Serious Problem Traveling through Roanoke A tire developed a serious unexpected problem Bergland obtained appropriate tires and installed them with minimal disruption to my schedule Great he A tire developed a serious unexpected problem Bergland obtained appropriate tires and installed them with minimal disruption to my schedule Great help from good people Thanks very much More
Recall installation Very thankful for the recent service done to my Q50. The work was completed in a timely fashion and other items that need to be completed was properly Very thankful for the recent service done to my Q50. The work was completed in a timely fashion and other items that need to be completed was properly addressed. More
Great people The Berglund Luxury team are great to work with, polite, informative and professional. They put the customer first a 5 star experience! I would recomm The Berglund Luxury team are great to work with, polite, informative and professional. They put the customer first a 5 star experience! I would recommend them to anyone. More
Perfect, as always. We know that the Berglund team will take care of us. Thank you to Tammy and the technicians for being wonderful ti work with all these years! We know that the Berglund team will take care of us. Thank you to Tammy and the technicians for being wonderful ti work with all these years! More
Perfect Service and always accommodating! Have always been so pleased with dealing with Berglund Mercedes over the last two years. Tammy always is available to schedule and make sure my reques Have always been so pleased with dealing with Berglund Mercedes over the last two years. Tammy always is available to schedule and make sure my requests are taken care of in a timely manner. More
Review of 2015 Range Rover Evoque We had both our Range Rover vehicles serviced at the same time and it turned out to be an exceptional experience. Jeremy did and outstanding job and p We had both our Range Rover vehicles serviced at the same time and it turned out to be an exceptional experience. Jeremy did and outstanding job and provided excellent customer service. We were very satisfied. More
Great service. Flexible scheduling Brennon has great knowledge of the Infiniti line of automobiles and provides us with an honest assessment of needed repairs. He also lets us know what Brennon has great knowledge of the Infiniti line of automobiles and provides us with an honest assessment of needed repairs. He also lets us know what repairs to expect will be needed soon, but not necessarily requiring immediate attention, which is appreciated. He has always been flexible with fitting our appointment times to our daily schedules. Along with all of that, he's friendly with a great personality. Our car always comes back clean and running great. More
10k mile service Pulled into the service bay and was immediately greeted and escorted into the lounge. Service was done in a very timely manner. I was extremely impres Pulled into the service bay and was immediately greeted and escorted into the lounge. Service was done in a very timely manner. I was extremely impressed! More