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Berglund Luxury Roanoke

Roanoke, VA

4.6
924 Reviews

5000 Franklin Rd SW

Roanoke, VA

24014

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924 Reviews of Berglund Luxury Roanoke

March 27, 2019

Awesome customer service Having moved from Richmond to Roanoke, I was anxious about the service visit. It turned out that the level of customer service was first class. Th More

by letha.fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Niles
March 27, 2019

Brennan is Great! Brennan is one of the best in customer service. He takes the time to know each of his customers and genuinely makes them feel like the most important More

by derrick.ragland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
March 27, 2019

A Serious Problem Traveling through Roanoke A tire developed a serious unexpected problem Bergland obtained appropriate tires and installed them with minimal disruption to my schedule Great he More

by STEVEMILLS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Schroers, Jeremy Curtis
March 26, 2019

Recall installation Very thankful for the recent service done to my Q50. The work was completed in a timely fashion and other items that need to be completed was properly More

by LADYMACN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McGlamery
March 26, 2019

Great people The Berglund Luxury team are great to work with, polite, informative and professional. They put the customer first a 5 star experience! I would recomm More

by Lightbearer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia Older, Tina Stragand, Jeremy Curtis, Alex Macatuno
March 25, 2019

Perfect, as always. We know that the Berglund team will take care of us. Thank you to Tammy and the technicians for being wonderful ti work with all these years! More

by SAMANTHASTEIDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Niles
March 25, 2019

Perfect Service and always accommodating! Have always been so pleased with dealing with Berglund Mercedes over the last two years. Tammy always is available to schedule and make sure my reques More

by Handbgqn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Stragand, Tammy Niles
March 25, 2019

Review of 2015 Range Rover Evoque We had both our Range Rover vehicles serviced at the same time and it turned out to be an exceptional experience. Jeremy did and outstanding job and p More

by DHERGRUETER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Curtis
March 24, 2019

Great service. Flexible scheduling Brennon has great knowledge of the Infiniti line of automobiles and provides us with an honest assessment of needed repairs. He also lets us know what More

by MJCHAMBERLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
March 22, 2019

10k mile service Pulled into the service bay and was immediately greeted and escorted into the lounge. Service was done in a very timely manner. I was extremely impres More

by Keddiehobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Schroers
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