Berglund Luxury Roanoke

Owned many Infiniti's over the years, but the personalized service provided by your Berglund Infiniti manager, Brennon Viele, has always been superb! Thank you Brennon! personalized service provided by your Berglund Infiniti manager, Brennon Viele, has always been superb! Thank you Brennon! More

My husband and I received excellent service, training, and treatment at Berglund when we purchased our car. I would recommend this dealership to everyone I know. Thanks for making my day and treatment at Berglund when we purchased our car. I would recommend this dealership to everyone I know. Thanks for making my day More

Too expensive The work was done well and in timely manner. But it is hard to understand labor charges over $500 accrued in just three hours. The bill was almost $90 The work was done well and in timely manner. But it is hard to understand labor charges over $500 accrued in just three hours. The bill was almost $900 for 80,000 mile maintenance. That is too high. More

Routine maintenance during coronavirus I had routine maintenance scheduled but was told not to leave the house due to the coronavirus outbreak. They sent a driver with a loner car and took I had routine maintenance scheduled but was told not to leave the house due to the coronavirus outbreak. They sent a driver with a loner car and took my car in and serviced it in the same afternoon so I could still get the maintenance done. Extremely helpful during a stressful time! More

Awesome service with exceptional care during COVID-19 I cannot say enough about the care this dealership extended during this pandemic to provide safe services I would highly recommend them at any time I cannot say enough about the care this dealership extended during this pandemic to provide safe services I would highly recommend them at any time More

Always a great job where they really review what you need and give you options. And I like where they always wash it before giving it back to you and give you options. And I like where they always wash it before giving it back to you More

Every one at the dealership was friendly and welcoming. Customer lounge very comfortable. Great selection of quality vehicles to look at and chose from. A++ Customer lounge very comfortable. Great selection of quality vehicles to look at and chose from. A++ More

Good service and delivered to me on time, little costly though for the maintenance oem parts. Discount of about $300 was given but actual cost of parts and labor higher due to OEM parts. though for the maintenance oem parts. Discount of about $300 was given but actual cost of parts and labor higher due to OEM parts. More

Always very friendly and very clean. They always have a loaner car ready for me to use. Always explain what service is going to be done loaner car ready for me to use. Always explain what service is going to be done More

Great Service ...as usual Bought my car as a CPO in NOVA but all my servicing has been been in Roanoke with this dealership. Its has always been excellent. Long after the wa Bought my car as a CPO in NOVA but all my servicing has been been in Roanoke with this dealership. Its has always been excellent. Long after the warranty expired I return here for service. More