Berglund Luxury Roanoke

Superb Service I have had service done at other dealerships in the area. They do not compare to the Excellent Service provided by Berglund Volvo. Tim the Service m I have had service done at other dealerships in the area. They do not compare to the Excellent Service provided by Berglund Volvo. Tim the Service manager did an outstanding job of providing me with a convenient time to bring my XC 60 in for service. He, also, made sure that I got a my car back when it was promised. I could not have asked for a better experience. More

Brennon, service manager was helpful , very informatative The service department worked with me and explained all the work that needed to be done in a language I could understand. They worked with my time co The service department worked with me and explained all the work that needed to be done in a language I could understand. They worked with my time constraint and concerns. They explained what might happen in the future and what I needed to make my car work more efficiently. Brennon addressed my concerns about my continued available warranty, my upcoming maintenance and what was best for my car. I appreciate all the help and understanding Brennon gave to me. My technician I feel was thorough in his finding the problems and figuring out all of the aspects that could have contributed to the cars issues. I am confident that all my needs were met and through the continued and elaborate response to my concerns that I can continue to feel that I made the right choice in selecting my car and this dealership to care for my cars needs. More

very helpful My S550 broke down and was towed to Berglunds. Unfortunately, there were 14 cars ahead of me and by the time my part was installed I was without my ca My S550 broke down and was towed to Berglunds. Unfortunately, there were 14 cars ahead of me and by the time my part was installed I was without my car for a week. But the good news is that it was done right and I aappreciatedKyles help through it all. Looks like I found a dealer for my service! Also kudos to Mark Maderic for his assistance in selling us a C300 for my wife's birthday! More

Great assistance coordinating my repair I had my Rover in for a repair that was covered by my extended warranty and Jeremy, my service advisor, did a great job of coordinating the diagnosis, I had my Rover in for a repair that was covered by my extended warranty and Jeremy, my service advisor, did a great job of coordinating the diagnosis, approval and repair very quickly. More

2019 Inifiniti This is my second vehicle purchased from Berglund Luxury and I have had great sales and service both times. Working the deal was done professionally a This is my second vehicle purchased from Berglund Luxury and I have had great sales and service both times. Working the deal was done professionally and with ease. Barry was a pleasure to work with. Brennen in serivce has also been very pleasant and helpful. More

Excellent salesmanship Bruce Morgan was a delight to work with and he made my car buying experience easy and fun! Mark, in Finance, also made the experience easy and stress Bruce Morgan was a delight to work with and he made my car buying experience easy and fun! Mark, in Finance, also made the experience easy and stress-free. A+ performance by all! More

Great expereince from beginning to end! I recently purchased a car from Berglund Roanoke and had a wonderful experience from beginning to end. Hopefully I will not need another car for a lo I recently purchased a car from Berglund Roanoke and had a wonderful experience from beginning to end. Hopefully I will not need another car for a long time but I will definitely keep Berglund in mind for my next vehicle. Wonderful customer service, very friendly, and professional. Thanks for making the task of purchasing a new car such a delight! I would recommend Berglund Luxury to anyone looking for a new vehicle. More

Fast, easy and honest Tina and Dean were responsive, respectful of my interests and needs and made the buying experience painless. I would highly recommend this dealership Tina and Dean were responsive, respectful of my interests and needs and made the buying experience painless. I would highly recommend this dealership for a quality car buying experience. More

VERY SATISFIED WITH THE JOB PERFORMED. EXCELLENT SERVICE MANAGER,KNOWLEDGEABLE, AND VERY FRIENDLY WITH CUSTOMERS. HE UNDERSTANDS CUSTOMER NEEDS.GOOD CUSTOMERS RELATIONSHIP. WARM CONVERSATI EXCELLENT SERVICE MANAGER,KNOWLEDGEABLE, AND VERY FRIENDLY WITH CUSTOMERS. HE UNDERSTANDS CUSTOMER NEEDS.GOOD CUSTOMERS RELATIONSHIP. WARM CONVERSATIONS OVER THE TELEPHONE. QUICK APPOINTEMENT OVER THE TELEPHONE. NICE TO DO BUSINESS WITH IN THE FUTURE. More

Very pleased. I received fast, professional, personal and very positive service. I have nothing but good things to say about the care I received. Jeremy is always g I received fast, professional, personal and very positive service. I have nothing but good things to say about the care I received. Jeremy is always great! More