Berkenkotter Motors

I was in the market to replace my gas V10 with a Diesel. I shopped around online and came across the truck i was looking for at Berkenkotter motors in Parker, CO. Let me tell you now DO NOT BUY FROM THEM! W I shopped around online and came across the truck i was looking for at Berkenkotter motors in Parker, CO. Let me tell you now DO NOT BUY FROM THEM! When i test drove the truck i noticed that the fourth gear was grinding a little. But overall the vehicle was in good shape. I asked ZAN about this and he supposedly called his transmission expert and they said they were pretty sure it was the synchros in the tranmission which wouldnt be a big deal. I fell for this especailly becuase their add on the truck said "i would not hestitate to drive this vehicle accross country." Additionally i asked Scott (the owner of that location) about their process of making sure the vehicles are in good shape. He said that they go through them and if something major is wrong they fix it but if its little, they dont worry about it. So i went ahead and purchesed the truck and less then 45 days later the truck is in the transmission shop and needs a whole new rebuilt transmission. ZAN and more-so Scott lied to me. I tried calling them and discussing the situation with them and requesting that they help me out with at least half of the $3200.00 cost and ZAN hung up on me. These people are rude, disrespectfull, and have no customer service skills what-so-ever. My father is looking at purchasing another truck and was interested in using Berkenkotter but will not be now. I know they have several Berkenkotter locations and i am not sure about those, but unless you want to get treated badly and waste your money, DO NOT BUY FROM the PARKER BERKENKOTTER. I called Dan Berkenkotter (the franchise owner), he was civil, respectable, and heard me out. I am waiting to see if they decide to help out with at least half the cost of the transmission. Based on the Parker stores response "I need to grow up", which tells me they want me to just eat it. See the other reviews. They are very similar to my experience ironically enough. Looks like a DUCK, talks like a DUCK, walks like a DUCK, its a DUCK! **Update** It is 1-21-2011. I wrote the initial review in November of 2010. I have called Dan at least 3 other times. He has answered each time but pacified me each time by saying he would talk with Scott, or he wanted to talk with Scott a little more. Not this time! When he answered I told him that it’s been two months and everytime he says he will call me back he doesn’t. He brought up that fact that I wrote this review on the internet and was upset by it. Proceeded to say this is the reason why companies get a bad name is for "FU** A** Customers like you". I reminded him that back in Nov. of 2010 I told him I was going to write this review if they didn’t at least try and make it right with me. Dan turned real disrespectful and rude, so I gave it right back to him. He asked why I purchased the truck if I new the tranny was grinding. I told him that not only was this the first time I drove a manual diesel and was shifting gears to fast (any stick shift will grind if you don’t shift right), but that when I asked Scott, and ZAN about it they both lied to me as stated above. On top of that their add said you could drive the truck across country (there was no way, my mechanic can vouch for that). He brought up the fact that I bought the truck 'As is', and he is right I did. But 1, I bought it ‘as is’ under lies that were told to me and 2nd, I never said I didn’t or wanted to do anything about that. I just wanted to give Dan the opportunity to fix a customer service problem and meet me half way with the cost of the replacement tranny since I was lied to. He doesn’t understand the basic principles of good customer service and problem resolution. I wasn’t looking for the 'farm' to be giving away, just an apology (which I still haven’t gotten from no one to this day) and a solution to the problem. The fact that he never called me back, and the way he acted when I talked to him today, Dan is just like all the rest of them. PLEASE BEWARE. I wouldn’t put anything past these liars. For all we know the positive comments about them could be them or their employees writing good reviews to try and cover up the true reviews. Dan and Scott have had several opportunities to make it right and try to work this situation out as FAIR as possible. But instead he would rather call his customer names and not try to come to a resolution. More

This dealer has good bargains on used, low-priced, as is cars. There are a good number of trucks and luxury vehicles on site. Before buying any used car, have it checked out by your mechanic, especially i cars. There are a good number of trucks and luxury vehicles on site. Before buying any used car, have it checked out by your mechanic, especially if the car or truck you're looking at has over 90,000 miles on it. More

My husband and I purchased a vehicle from Berkenkotter motors in Parker. Scott and Diann, the two that run this lot, were rude, short and VERY UNfriendly to my family and I. We were nothing but nice and motors in Parker. Scott and Diann, the two that run this lot, were rude, short and VERY UNfriendly to my family and I. We were nothing but nice and curteous to them, constantly apologizing for keeping them later than closing, but no respect in return. FYI, if you have young children, DO NOT GO HERE! They are NOT kid friendly, or adult friendly for that matter. We bought a nice truck from them, we gave them OUR money. The least they could have done was be nice to us and show us respect. We got nothing but a sinking feeling after buying our truck because we felt they didn't deserve our money. I would not recommend buying from this particular Berkenkotter. More

I went to look at a truck traveling from another state and the truck was not as described, not even close. It was in terrible shape, I didn't think it would even make it around the block on the test drive and the truck was not as described, not even close. It was in terrible shape, I didn't think it would even make it around the block on the test drive! They were incredibly rude and were offended that I wanted to have a local dealer take a look at the vehicle. Red flag! They wouldn't even offer to call me a cab! I am completely shocked by their unprofessionalism, they are the epitome of a bad bad used car dealer. If you want an unreliable, abused truck, by all means, shop here! More