Berkenkotter Motors

My wife and I went to Berkenkotter to help our son buy a truck that he just had to have. I went into the dealership in a bad mood just because I wasn't ready to have the sit down for 4 hours and make a deal truck that he just had to have. I went into the dealership in a bad mood just because I wasn't ready to have the sit down for 4 hours and make a deal. Needless to say it was the exact opposite in this dealership! The selection of trucks was excellent and the experience with Harti, our sales rep., was nothing but pleasant. He put my son in a truck he can afford and made the usual experience of dealing with car dealers a thing of the past. Harti had the truck looked at and anything and everything that needed to be worked on or gone through to make me feel better about the purchase he had fixed at no additional cost and covered under warranty. I cannot express enough of a pleasant experience with Harti and the Berkenkotter Dealership! If looking for a used pick up truck I recommend giving them a chance! More

My family has been buying cars from Berkenkotter Motors for years, and their service and integrity has never changed. The guys who work there go out of their way to find the right car for their customer at for years, and their service and integrity has never changed. The guys who work there go out of their way to find the right car for their customer at the right price. You always know exactly what you are getting with them-- they are honest and it's obvious that selling cars comes second to respecting their customers. When the sale is done, they still go above and beyond to make sure they continue to support their customers. I can always call to ask for help, advice, and suggestions when it comes to my car. Berkenkotter Motors is probably one of the last trustworthy businesses in car sales. More

I found a truck on line and the price was right and the pictures looked good. I called and they know the truck right off and were very easy to deal with. From seeing it on line to driving it home took le pictures looked good. I called and they know the truck right off and were very easy to deal with. From seeing it on line to driving it home took less than 4 hours of my time and the best part was that when I called to say the wiper blades were awful, they had a set waiting there the next morning and put them on for me when I stopped back by. GREAT PLACE!!! More

Very knowledgeable and friendly... All staff very Very knowledgeable and friendly... All staff very helpful and professional Inventory was more than there Purchased a truck and warranty Very PLEAS Very knowledgeable and friendly... All staff very helpful and professional Inventory was more than there Purchased a truck and warranty Very PLEASED and had no problems More

This dealership was great. I surprised at the great selection they had, and Harti even showed me inventory at the other stores--so really great selection, esp. of trucks (what I was looking for). Pric selection they had, and Harti even showed me inventory at the other stores--so really great selection, esp. of trucks (what I was looking for). Prices were really good--I feel like I got a really good deal, and will definitely go there again as well as recommend it to others. Their whole inventory is online complete with tons of photos--that was super helpful. I drove over an hour to get there and the truck looked exactly as the photos showed online--very glad I made the trip. Thanks for the great service -- and I love the John Wayne photos in the office! More

Bought through Ebay online classifieds and 66 pictures given of RV. However none were closeups of damage found once there. They did not state water damage extensive on back of RV and the side of the RV ca given of RV. However none were closeups of damage found once there. They did not state water damage extensive on back of RV and the side of the RV came off while driving it home and the fuel pump gave out on drive home. I have had to put over 2500. more into RV and they even lost the cashiers check we gave them to pay for it. Then held our title for over 3 months and put us through trying to get them their cashiers check replaced which we tried to do but it was only for them to request the replacement. However during this time they offered to pay us 2000.00 for the non stated damages in the ad and to make things right, However now they will not return calls and said they would call back and will not honor their previous offer. Seems once they got their lost check they just sent us the title and wanted nothing more to do with this lemon of a RV. I have been in retail for 30 years and in customer service and I recommend you find a reputable place to buy your vehicle and their motto is drive our reputation. Really? More

I like the last two comments, probably employees is my guess. The customer service was mediocre at best and was the only positive aspect of our experience at first. We did not end up buying the vehicle guess. The customer service was mediocre at best and was the only positive aspect of our experience at first. We did not end up buying the vehicle as I felt we needed to do some more browsing which dropped the service level immediately. True the price is nice, but the quality is suspect in most of the vehicles we were interested in. We were not impressed with anyone in the office and will not be recommending Berkankotter in the future. BUYER BEWARE... More

As usual, only the couple whiners post reviews and so otherwise good people get slammed on the internet so I decided to write my review of the vehicle I purchased from them. We are repeat customers of t otherwise good people get slammed on the internet so I decided to write my review of the vehicle I purchased from them. We are repeat customers of the Brighton location and this last time we bought a Jeep Grand Cherokee. They did not have one in stock but after calling them and telling them what I wanted, they called me back the next week and said they had one that would fit all my requirements. We looked, drove, and bought. Paperwork and all were done in about an hour. They can make things simple in a complicated world. I have found everywhere in life, if you are nice to them, they will be nice to you. More

Very friendly, Great Service, Knowledgeable about vehicles, clean location, staff is excellent to work with. Paperwork handled very professionally, great deals on great vehicles. Love my truck, neve vehicles, clean location, staff is excellent to work with. Paperwork handled very professionally, great deals on great vehicles. Love my truck, never given me any issues, purchased the warranty and have had no problems- Love It! More

I traded my motorcycle in and purchased a Ford F-250. The customer service is good but could be better. Approximately two days after purchasing the Ford F-250, the check engine light came on. I took the Ford customer service is good but could be better. Approximately two days after purchasing the Ford F-250, the check engine light came on. I took the Ford (Diesel) to Lake Arbor in Westminster and invested another $1, 0000 plus dollars into an EGR sensor, updates and other various issues. Two days after having all the work done to the vehicle, the check engine light came on again (this time for a low boost turbo). I took it back to Lake Arbor and determined Berkenkotter Motor’s had “flashed” the check engine light prior to selling the truck. They advised it is typical for the check engine light to be off for two day’s before returning back on. Even though the truck was sold “as is” I took it back to see if I could trade it in for another truck (in better running condition). Hardi and the manager were willing to take it back but not for what they sold it to me for. They told me they would take the truck back for $16,000. My purchase price was $22,000! They were going to upended me by $6000 on top of charging me for dealer handling fees and such forth. Needless to say, I walked out and figured I wouldn’t be back. Approximately two weeks later, I went to the Adams County DMV to register the Ford. I was advised the dealership had not sent in the title-work and I was charged an additional fee to extend the temporary tag until the proper documentation had been turned in. I contacted Berkenkotter Motors and they advised the paper work had been sent in and would be ready to go. I went back to the DMV the following week and again was told they had not received it. I contacted Hardi who advised it was the lending banks fault for not submitting the documentation. I contacted the bank who advised the paperwork had been incorrectly filled out and had to send it back into the dealership. At this point, I am still waiting to register the Ford and have been unable to track down the title-work. I recommend to anyone interested in purchasing a vehicle through this dealership to think twice and remember what I went through. This dealership is unprofessional, un organized and cheaters (flashing the check engine light). I recommend that you don’t do any business with Berkenkotter Motors even though they do have a good selection in trucks. I recommend shopping around with larger dealerships to find the truck your looking for. More