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Berkshire Mazda And Jim Salvie's Signature Series

Pittsfield, MA

5.0
145 Reviews

765 East St

Pittsfield, MA

01201

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Showing 145 reviews

November 01, 2018

EXCEPTIONAL CUSTOMER SERVICE Scott Lovellette was absolutely amazing, his friendliness and customer service exceed any expectations imaginable. Scott will most definitely be our g More

by Quinoly33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lovellette
October 31, 2018

The best Jim is the best! I wouldn’t buy a car anywhere else! makes buying a new car so easy. I would highly recommend this dealership More

by Steph44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Salvie, Josh Pavey
October 26, 2018

Great experience Scott Lovellette at Berkshire Mazda gave me a very good experience in purchasing my 2012 Chevy Malibu. I was very pleased with the service and the in More

by Williams23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa , Josh Pavey, Scott Lovellette
October 18, 2018

a pleasant buying experience A most pleasant buying experience. Salesman was helpful and knowledgeable, but not pushy. He listened and let us choose the care we wanted. They made More

by one happy cusromer
Recommend Dealer
Yes
Employees Worked With
Zachary Forward
October 12, 2018

Great people, friendly enviroment, gets the job done. Scott Lovellette was the most helpful and kind hearted man who helped me in a time of need. Anything you need he is the man for the job!!! "Great Cars More

by jseoane1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lovellette, Scott Lovellette
October 08, 2018

Excellent dealership! The salesman and the finance manager were both excellent. All of my questions were answered and the salesman worked hard to find the right car meeting More

by Judy RP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Pavey, Zachary Forward
October 07, 2018

New car This is the second Mazda CX-5 I got from Berkshire Mazda and both times were a great experience. The first one I leased and I loved the car so much I More

by Jocelynsk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lovellette
October 06, 2018

Friendly People! Recently purchased a 2018 Mazda 3. Josh was straight forward and gave me a great price. Very happy with my purchase and would recommend them to friend More

by Oscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Pavey
September 21, 2018

Worst experience I have ever had with a dealership After 3 months of attempting to purchase a lease from Berkshire Mazda and dealing with many scheduled appointments that the salesperson was never prep More

by cacky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Lovellette
Sep 21, 2018 -

Berkshire Mazda And Jim Salvie's Signature Series responded

Cathy, We are sorry that you feel this way about us. unfortunately we told you that programs change every month. we had a deal at the end of August and you decided to wait until September. The programs were worse than the previous month making the payment go up. You then told us to give you our best deal and then you would shop around. when we told you the payment on what was our best deal, you then told us another dealership would do $440 a month, we told you we couldn't do that and you hung up. We are here and would be more than happy to come to a deal that is fair for both of us, putting you in the car that you want and ultimately making you happy.

September 12, 2018

The BEST Customer Service Ever!! This is probably the best customer service I have ever experienced! Scott Lovellette welcomed me and made me feel very comfortable when I first went More

by lmorelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lovellette
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