Berlin City Auto Group

I happened to bump into Andy at a charity event and mentioned that I was shopping for a new car. I purchased my last several vehicles from a competing dealership and was trying to once again work with mentioned that I was shopping for a new car. I purchased my last several vehicles from a competing dealership and was trying to once again work with them. Andy mentioned he would take a look and see what he could do for me. Within 24 hours he contacted me with a price and availability. Unfortunately, we were not able to initially make the deal due to pricing. I continued to shop around and a few weeks later was ready to make a deal with another dealership when Andy again called me to say that he had been working to try and get me a better deal. The other dealership was not able to get me the exact car that I wanted and Andy was able to do that. In the end, we did come to an agreement on price which beat the other dealership by far and we got the deal completed. He came to my office to get the paperwork signed, and then delivered my vehicle the following day. Andy went above and beyond to find me the car I was looking for and the price I wanted. The whole experience was pleasant and painless. More

Andrew moser was an amazing sales person he was more than prepared to assist us in our purchase process the only thing bigger and better then the deal he gave us on our vehicle was the size of the salesman h prepared to assist us in our purchase process the only thing bigger and better then the deal he gave us on our vehicle was the size of the salesman himself hes like a jolly geen sales machine if the best deal and a non stop day of laughter is what your looking for then i would hands down recomend Andrew Moser and Berlin City Auto Group bottom line is as a team berlin city and Andrew have a customer for life More

First, I would like to state how wonderful Andrew was. It was quite remarkable how the second we walked in he recognized my mother, was friendly, personable, and incredibly easy to talk to, joke with, and de was quite remarkable how the second we walked in he recognized my mother, was friendly, personable, and incredibly easy to talk to, joke with, and deal with. Second, I would like to acknowledge Berlin City as a dealership...I have never enjoyed the process of buying a car, I have never witnessed my parents enjoy the process of buying a car, but I truly did. Each person I encountered was helpful and friendly. WONDERFUL WONDERFUL EXPERIENCE! Thank you all so much. More

So i went to buy a new car last week..and my salesman Andy moser was a very nice guy. He worked with me and was very helpful. If you go to get a new car I would recommend that you go see Andy. I guarante Andy moser was a very nice guy. He worked with me and was very helpful. If you go to get a new car I would recommend that you go see Andy. I guarantee you will have a good experience. More

I would recommend any of my friends to see Andrew Moser at your dealership. He was friendly, helpfull, knows his job well and got things done without all the typical haggling you would normally see at othe at your dealership. He was friendly, helpfull, knows his job well and got things done without all the typical haggling you would normally see at other dealerships. I am pleased with the whole experience from Berlin City. The only bad thing i have to say is the hidden costs associated with the extended warranty, insurance, delivery fee " you guys waived it for me" and a few things like that. It was probably made clear to me but i was in a hurry and should have taken more time to read the fine print.All in all i got what i wanted and got it fast.And it was nice dealing with a salesman such as Andrew Moser whom is very good at what he does. P.S I bought a car in 2000 from you guys and was so frustrated with the haggling over the price that i said i would never come back to you guys.I told the salesman up front i dont have time to be there all day and wanted the best price up front and where i needed to be on my payment. Well after all day we finally agreed on the price/payment.I almost walked out. It should have been done up front like i asked.I understand you want to make the most amount of money possible but it also almost cost you the sale of the new car to me and any future cars and anyone i referred you to. I am glad to see things have changed. Thanks, Dan Verge More

After spending a long time looking at vehicles online, I finally found one that would fit my needs at Berlin City. My mother recently bought a vehicle there, and recommended we contact Andrew Moser as she finally found one that would fit my needs at Berlin City. My mother recently bought a vehicle there, and recommended we contact Andrew Moser as she had a positive experience working with him. We did just that. Not only was he able to assist us in finding the perfect vehicle to fit our needs, he was also friendly, efficient, and was able to help us quickly find financing options that would work for us. I would absolutely recommend Berlin City to anyone for their large selection of vehicles, reasonable pricing, excellent customer service, and ability to make purchacing a vehicle an enjoyable experience. More

Andrew was extremely polite, pleasant and prompt with giving and getting information for my new lease. He was able to find the vehicle my wife and I wanted in a short amount of time, and did weverything giving and getting information for my new lease. He was able to find the vehicle my wife and I wanted in a short amount of time, and did weverything he could to make the deal happen seamlessly. More

I have been a customer of Berlin City since the early 1990's. I have always been treated with respect and felt I received a very equitable deal. We have just recently purchased a Toyota. We had such a 1990's. I have always been treated with respect and felt I received a very equitable deal. We have just recently purchased a Toyota. We had such a good experience when we were forced into replacing our Truck we went back to purchase a Dodge. If we have had any service issues they have always worked to correct the transaction to our satisfaction. You can always count on the deal being fair, the service being excellent, all with courtesy, a smile, and an honest desire to always improve so that customers like us will return again and again. A very fresh approach in today's economy! More

When I went to Berlin City, I wasn't sure if I was going to get the car I was really looking for, but with the help of your salesman Andy Moser I was able to find the car I wanted at the price I was able to to get the car I was really looking for, but with the help of your salesman Andy Moser I was able to find the car I wanted at the price I was able to afford. Andy was helpful and was able to answer all my questions. I would definitely recommend Berlin City and especially recommend Andy. Thanks again More

We've now bought two vehicles from George Malloy at Berlin City. George is the most straight forward honest salesperson I've ever met. He doesn't guess at guestions; he knows or he finds out. He hel Berlin City. George is the most straight forward honest salesperson I've ever met. He doesn't guess at guestions; he knows or he finds out. He helps you find the ride you're looking for with no pressure. It's like bringing a good friend who's a Toyota expert with you when you look for your car. We've gotten good prices on both vehicles and good trade-in value for our cars. The initial quote on the car is better than any other dealer we contacted. They get to the bottom line quickly. The service department is good. We've only had oil changes and tire rotations so far, but the service people are friendly and helpful. My only less positive comment is scheduling service. It can be difficult to get a timely appointment for service. We normally have to schedule 1 to 3 weeks in advance. The flip side of this is people who are busy are typically good at what they do and are in demand. I believe this is the case with the Berlin City service department. More