I purchased a 2018 Honda Civic EXL & was particular about the style, color and features. Dave worked so hard at finding the car I wanted & was always communicating with me & updating me in every way possible. I never once had to go to the dealership which was even more convenient. I was able to do everything over the phone and through email. I couldn’t have asked for a better outcome especially during a stressful time. I will be returning to Berlin City for my next vehicle & I will recommend them to everyone. They work hard at saving you money and making sure your financially capable of affording the vehicle your interested in. Thank you Dave & everyone at Berlin City! I can’t wait to drive my brand new Honda Civic tomorrow when it gets delivered to my house.
I was looking for a good deal on an F-150 and Berlin City made that happen! I am loving the new F-150 that I've been wanting to get for quite some time! Thanks to Dave Clifford for helping me through the process! He was great to work with!
I bought a jeep wrangler sport and I love it! This was my first time buying a brand new vehicle, and I will be a returning customer for my next vehicle. I was treated with courtesy and they had the exact vehicle I was looking for. Tom Doyon took great care of me and I couldn't be happier.
We shopped around with three different dealers to purchase our new Toyota Sienna. Our experience with Berlin City was unique in that it was efficient and professional in addition to being the best value. We had the van delivered to Vermont and never set foot in the dealership! So easy! Tom was very responsive and lined everything up hassle free.
"Good until I learned we were only getting one ignition key"
In the last few months we have purchased two fj cruisers. After Our second purchase we learned thatwe were getting only one key and basically told to deal with it. Dealership would rather lose future business than take care of the customer. Our sales rep tried to take care of it but with no succesd
I drove from Maine to simply test drive a 2015 Ford Escape. The car was amazing, everything I wanted in a car and the service I received from Tom Doyon and Justin Stacy was exceptional. They were very helpful, were ready to explain anything I needed clarification on and didn't oversell the car. I would absolutely recommend Berlin City Auto Group to any of my friends and family.
I had no trouble with the salesman(Ron Aquino), very nice and this is the second care I bought from him. But at the closing a $499 administration fee was added on and it still bothers me because it is not on the Manufacturer's sticker. I consider this a rip-off and will not buy another car from Berlin City.