Berlin City Auto Group

Excellent responsiveness, pricing, delivery and general helpfulness. Would definitely buy again. Found the car I wanted online, contacted the dealership, immediate reply, quick painless negotiations and car was delivered exactly as promised/advertised.

Berlin city was very easy to deal with fast and friendly staff jake drouin was awesome . Very helpful in helping me purchase my new Chevy traxs love the car thank you jake and the staff for making this a easy purchase

Berlin City was a very easy dealership to work with. They have me exactly what I wanted for my trade in and made sure I got the best deal on a new vehicle. John was an excellent salesman who worked within my timeframe and got me in and out.

Adam the salesperson was knowledgeable and courteous. Was able to do much of the sale over the phone and text. Vehicle was ready as promised. Extended warranty treatment completed in timely manner.

Everyone was very nice and helpful! Almost everything was done over the phone the day before, when I got to the dealership I test drove the car and then signed the paperwork! Pretty quick and easy process!

Want to buy a vehicle using Berlin City’s “Easy” process? – forget about it. I tried to buy a 2019 used vehicle and offered $400 less than they wanted. The salesman – “Bill” told me he would check with his manager and get back to me later that day or the next morning. 10 days later, hearing nothing and after chasing them, an admin reaches out to me and asks if she can “help”. A few emails later she says the car miraculously sold that day. All I can say is BEWARE. A complete waste of my time. Weak sales and support all around. I can only imagine what happens after a sale.

Jeff got me a great deal from a far with my hectic schedule and had the vehicle delivered! Couldn’t be happier with the experience!

Great deal, and was happy to be able to shop locally! Thanks Berlin city Chrysler Jason and Dennis! You guys rock and so the deal!

Had A paint glaze put on my Jeep. Randy was awesome about making sure I received this service. Marlena was her awesome self, very nice.

Exceptional customer service from start to finish! Sales representative was very helpful and very knowledgeable about the products. Multiple test drives. Finance department was helpful and smooth. Follow up with service was excellent!