Berlin City Auto Group

Buying a car isn't the least stressful thing in life to do. But Salesman Randy Stewart was the most helpful, knowledgeable, and HONEST sales person we have ever done business with. He was there for us (the do. But Salesman Randy Stewart was the most helpful, knowledgeable, and HONEST sales person we have ever done business with. He was there for us (the Customer) and not just the "SALE". He is not pushy, and made us feel comfortable with the experience. When we had an issue with one of our vehicles he even personally scheduled and picked our vehicle up for service. Now that is service!!! I understand he isn't able to do that for everyone or for every circumstance, but any salesman who is that involved in making a customer happy, has my vote. We personally feel Berlin City Auto Group is lucky to have him and we will be back to buy our next vehicle from Randy Stewart!! Thank you again Randy for the remarkable car buying experience.. Just a side note- we have purchased two new vehilces from Randy in the past two years and both occasions dealing with him were perfect!! The last vehicle we purchased he spent countless (alot) hours with my wife assisting her in finding the right car for her needs. She ended up buying a Kia Sorento and she has been so happy with it. Since then we have sent four good friends to Randy for their new vehicle purchases and they ALL were very impressed with him. If you want a no pressure, knowledgable, hard working sales person, I personally recommend you to give him a call. Shawn White New Hampshire More

Berlin City listen to what I wanted for a car and offered suggestions. George Malloy was very patient and knowledgeable about Toyota and worked with us to find the best car for us. There was no pressure an suggestions. George Malloy was very patient and knowledgeable about Toyota and worked with us to find the best car for us. There was no pressure and they treated us fairly. I knew the value of my trade up front and they were consistent in the quote throughout. (no games!) I will go back there in the future and tell me family and friends about the expereince. More

Everyone at Berlin City Toyota worked with me to get me the vehicle I wanted at a price that matched my needs. David Coulombe actually matched me with a vehicle that was better than the one we originally the vehicle I wanted at a price that matched my needs. David Coulombe actually matched me with a vehicle that was better than the one we originally wanted and kept in constant contact with me throughout the process. I would highly reccommend this dealership and David! More

David was an extremely helpful salesperson who went above and beyond to make sure we were happy with our purchase. He worked really hard to make the car that we wanted fit into our budget. Not only did he and beyond to make sure we were happy with our purchase. He worked really hard to make the car that we wanted fit into our budget. Not only did he succeed, but he also had the car delivered to our home! David was great with all of the small details, and I would HIGHLY recommend him to anyone. We will be seeing David for our future car needs. Thanks David!! More

Randy was absolutely excellent to deal with and he made my purchase experience easy and fun. I have had terrible luck using other dealerships in the area, but Randy put me at ease and never talked down to my purchase experience easy and fun. I have had terrible luck using other dealerships in the area, but Randy put me at ease and never talked down to me or treated me like I didn't know what I was talking about because I'm a woman. The sales manager, Ben, was great as well, and I felt that both he and Randy worked hard to get me the car that I wanted. I highly recommend both of them and will definitely give them a call the next time I'm in the market for another vehicle. I have already told all of my friends to see them. Overall experience....A+++ More

George Malloy was great to work with. A very low-key salesman (guide as he called himself). I would definitely recommend George to someone buying a Toyota. We drove 2.5 hours to get this car. Every othe salesman (guide as he called himself). I would definitely recommend George to someone buying a Toyota. We drove 2.5 hours to get this car. Every other dealership let us down with aggressive/abusive sales approach. More

I have purchased many vehicles from Berlin City. My experience is always very good. I know I am getting the best price around, so there is no tension or any need to bicker about pricing which is very i experience is always very good. I know I am getting the best price around, so there is no tension or any need to bicker about pricing which is very important to me. Our salesman George Malloy is a straight up honest guy. You can tell he is about making his customers happy rather than making highest sale amount that he can. This is why I have gone back to him several times and will continue to do buisness with Berlin City. Thanks for a great experience. More

Salesmen and service personnel are very friendly and helpful. The service advisor has made recommendations for service to be done and shows you the component so you can see why it needs to be replaced. helpful. The service advisor has made recommendations for service to be done and shows you the component so you can see why it needs to be replaced. The waiting area is clean and comfortable with a TV, magazines, snacks, coffee, tea and other beverages. When I bought my car, the brought out as many cars as I wanted to test drive so I was sure to chose the car that fit my needs. I highly recommend Berlin City Auto. More

After dealing with a multitude of Jeep Dealers Andy at Berlin City made them look like amateurs. He not only found me the exact jeep I was looking for but he beat all the local dealers prices without a Berlin City made them look like amateurs. He not only found me the exact jeep I was looking for but he beat all the local dealers prices without any haggling. It took no longer then an hour for Berlin City to handle my financing and get me a low rate on my loan. Since the Jeep he found was not on his lot he delivered me all the paperwork to sign and a loaner jeep till he could deliver my jeep to me. Which is pretty amazing since I live 3 hours away from his Dealership. Everything was fast, easy and I could not be more happy. More