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Berlin City Auto Group
Gorham, NH
285 Reviews
Berlin City Auto Group in Gorham, NH proudly serves customers throughout New Hampshire including Littleton, Lancaster, North Conway, Conway, and Berlin with new vehicles, quality used cars, certified service, and expert financing. We offer market-based pricing, competitive rates, pre-owned protection, and door-to-door delivery. Enjoy stress-free car buying with no-questions return, and a fast, transparent process that fits your budget. We’ll even buy your car whether you purchase from us or not. Our Service Center offers transparent pricing, expert technicians, upfront multi-point inspections, and convenient options like online scheduling and pickup and delivery.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 285 reviews
December 02, 2021
Came in with my son to trade in my 2016 Ram 1500 for a new 2021 Ram 1500 Big Horn. Tom made the experience simple and painless told him I was using this as an educational experience for when my son bud hi new 2021 Ram 1500 Big Horn. Tom made the experience simple and painless told him I was using this as an educational experience for when my son bud his first car in the next two years and Tom explained the ins and outs of the car buying process to my son. In the end Tom got me a great deal on my trade and my son and I got to drive away in a brand new truck. More
by Ragnar
Employees Worked With
Tom Gallant
November 21, 2021
Been a long time customer at Berlin city they make a car buying experience so easy buying experience so easy More
by Beedoo
November 17, 2021
The first two purchases through Berlin city were great. My latest interaction however made up my mind that I will never purchase here again. My latest interaction however made up my mind that I will never purchase here again. More
by Pat Hogan
Employees Worked With
November 16, 2021
We have purchase several vehicles from Berlin City Auto with excellent service. Jeff did a great job with excellent service. Jeff did a great job More
by Richard.L.Davis
Employees Worked With
October 20, 2021
I had the pleasure of working with Mark Bisson. I would definately recommend him to anyone looking to purchase a new car. He takes the time to go over everything with you and is willing to answer any quest definately recommend him to anyone looking to purchase a new car. He takes the time to go over everything with you and is willing to answer any questions. It truly was a great experience buying my new car . He is an asset to his company. More
by Beverly
Employees Worked With
Other Employees :
All of them financial, service and sales were wonderful.
September 18, 2021
Had an amazing car-buying experience. Jeff was attentive to my needs, and helped me drive home in exactly what I was looking for. Dont waste your time anywhere else, go see Jeff and Berlin City for your to my needs, and helped me drive home in exactly what I was looking for. Dont waste your time anywhere else, go see Jeff and Berlin City for your next vehicle, you wont be disappointed! More
by Kelcherty
Employees Worked With
Jeff Croteau
September 18, 2021
I just purchased my first car through them yesterday I had Jeff as my salesman he was absolutely wonderful. The process took a long time but he was thoughtful and kept asking if I needed a drink or the re had Jeff as my salesman he was absolutely wonderful. The process took a long time but he was thoughtful and kept asking if I needed a drink or the restroom and apologized overall I had a great experience. More
by aiangel12
Employees Worked With
Jeff Croteau
August 05, 2021
Efficient, responsive, friendly and conscientious about keeping customers informed and comfortable. Facilities are clean and work-friendly if you wait during service. keeping customers informed and comfortable. Facilities are clean and work-friendly if you wait during service. More
by Cricket65
Employees Worked With
Jonah, Christine, Eli?
