Berlin City Chevrolet GMC Buick

Deceptive Sales Practices After contacting Berlin City on an Email for an Upgrade and finding a Truck to Test Drive I was not contacted until multiple emails were sent I was to After contacting Berlin City on an Email for an Upgrade and finding a Truck to Test Drive I was not contacted until multiple emails were sent I was told by Ashley that the Test Drive that I scheduled was set for the day that I requested. I received an email to confirm from the Sales Manager Sam so I confirmed that I was coming to test drive the specific vehicle that I requested and after that on the way there which is 50 miles 1 way and over 1 hour away. Soon after My email to confirm My test drive I received a call from Ashley to tell Me the Truck was no longer available and that they had the same Truck in the same price range so when I arrived they tried to sell Me a Truck that I did not want a Bait and Switch. After the GM of Berlin City (Chad) left the Dealership has gone downhill. Very Deceptive Sales Practice Stay away More

Great Service !!! I just had the second service done on my 2016 Silverado 2500. I was in and out in less time than I expected. I enjoy the interaction between the staff I just had the second service done on my 2016 Silverado 2500. I was in and out in less time than I expected. I enjoy the interaction between the staff whenever I am at this dealership. Everyone is very friendly and helpful. More

Body Shop I received excellent service at the Berlin City Body Shop. Christine Blair did an outstanding job taking care of the problems I was having with my car I received excellent service at the Berlin City Body Shop. Christine Blair did an outstanding job taking care of the problems I was having with my car. I highly recommend this body shop. More

Service I am very satisfy on how my concern for the transmission was shifting was handle. The service department test drove and assured me it work as designe I am very satisfy on how my concern for the transmission was shifting was handle. The service department test drove and assured me it work as designed. More

SERVICE I have been a customer of berlin city in Gorham N.H., since I bought my first Silverado in 1999. Berlin City sales and service are the best. I have been a customer of berlin city in Gorham N.H., since I bought my first Silverado in 1999. Berlin City sales and service are the best. More

RED HOT DEALERSHIP !!! The only place to buy a Chevy in NEW ENGLAND!! If you want a truck then this is the right and only place to go.A big thumbs up to the delivery driver The only place to buy a Chevy in NEW ENGLAND!! If you want a truck then this is the right and only place to go.A big thumbs up to the delivery driver real nice guy and repercented Berlin city to the max.Then you have Tom Nihan the man that made it all happened great and wonderful job Tom thank you so much!! More

EASY and PLEASANT Lee, Jake, Brandon and Denise what fantastic employee's who made our purchase EASY and PLEASANT. Second purchase in 3 years. Fantastic experience grea Lee, Jake, Brandon and Denise what fantastic employee's who made our purchase EASY and PLEASANT. Second purchase in 3 years. Fantastic experience great deals. More

Best GMC Dealership in the Norteastern USA By far the Easiest and Best trade deal I have ever done, and believe me I hate trading cars! Beginning a usually long and arduous process of trading c By far the Easiest and Best trade deal I have ever done, and believe me I hate trading cars! Beginning a usually long and arduous process of trading cars , Berlin City GMC , made this deal with me as Quickly as a couple hours of emails, texts, and conversations. No other dealer that I spoke with could come close to the pricing and service that I got from Berlin City GMC. I got the Best Vehicle (Sierra Denali) for the best price by far from other high end vehicles I looked at. Thank you Bobby Hill and David Tetreault for your Professional, Experienced and Outstanding Service provided to me during my recent purchase at Berlin City GMC... More

UNBELIEVABLE!!!! This was the best Car Purchase I have had!!!! Everyone was very Friendly and helpful. They all went out of the way to help me, and to see that every This was the best Car Purchase I have had!!!! Everyone was very Friendly and helpful. They all went out of the way to help me, and to see that everything was done correctly. More

Met My Needs From the first phone calls and emails, to the processing of the paper work, to the return to the dealership for an owed item, Berlin City made me feel From the first phone calls and emails, to the processing of the paper work, to the return to the dealership for an owed item, Berlin City made me feel as though I mattered. More