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Berlin City Honda of Portland

South Portland, ME

4.5
1,356 Reviews

255 Maine Mall Road

South Portland, ME

04106

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Showing 1,356 reviews

September 29, 2020

I traded my vehicle for a new 2020 Honda CR-V. My salesperson was David Sledzieski. He was courteous, accommodating, informative and extremely pleasant to work with. I was in and out in less than a More

by mtompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sledzieski
September 26, 2020

We received outstanding service, from scheduling to repair service. Sherry scheduled us and Eric did a great job communicating with us regarding the issue found and repair. More

by mstrange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Sherry
September 26, 2020

Easy check-in procedure, service took less time than estimated and Andrew was very professional. The outdoor seating was much appreciated, in view of Covid and I felt quite safe. More

by Marilyn.finley
Recommend Dealer
Yes
Employees Worked With
Andrew
September 24, 2020

Andy was very helpful. Explained choices well. Kept in touch with me via text. Courteous. Always masked. Quickly checked in at service. I greatly appreciated having the Adirondack chairs outside to sit i More

by E
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for the kind words! Happy to hear you had a positive experience! Thank you for your business!

September 23, 2020

Super easy process with the service department. This was my first service as Berlin City Honda. Dillon was so helpful and HONEST! Definitely makes me feel great about doing business in the future! More

by aileen.sobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Ballweber
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thanks for sharing your positive experience with us! We look forward to seeing you again!

September 22, 2020

Courteous & efficient check-in for vehicle service appointment. Expedient utilization of text messaging to update you on vehicle work status & completion. Great job by the service team. More

by rscheindel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik, service
Feb 22, 2022 -

Berlin City Honda of Portland responded

Glad we could provide great service for you! Thank you for your business!

Feb 22, 2022 -

Berlin City Honda of Portland responded

Thanks for letting us know we did a great job for you! Thank you for your business!

September 21, 2020

I was very impressed by this dealership. It was my first visit, and I called and had an appointment half an hour later. Excellent service. More

by Amy Horstmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon (Not sure of his last name)
September 20, 2020

Despite it being a very busy day, Ed and Mark were always available. Awareness of the Covid problem was very pronounced. Comfortable waiting and service areas. More

by Coop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Merrithew, Ted Hanson
September 19, 2020

The entire process of buying my car was quick and easy. I was happy to see the dealership taking the proper precautions for COVID. I felt comfortable shopping there. More

by swoodsie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Croteau
September 18, 2020

Purchase was easy - Tommy was pleasant to deal with from the get-go! The dealership was set up great to handle the distancing requirement. Thank you Berlin City for one of the best car purchases! More

by bettyreez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Birkbeck