Berlin City Honda of Portland

Great service!!! I brought my CRV in for a Free state inspection and an oil change. Jessica meet me in the service drive, She was friendly, courteous and thorough, on I brought my CRV in for a Free state inspection and an oil change. Jessica meet me in the service drive, She was friendly, courteous and thorough, on her walk around inspection she noticed right away that I had one very worn tire. She explained me that It is recommended I should purchase 4 new tires, because my CRV is all wheel drive and it can damage the rear differential if all the tires are not equal in the dread depth. Jessica had 3 brands of tire stock so the work was completed quickly! She also so added a free car wash and vacuum. More

Great Service at Berlin City Always treat me fairly and when things get tricky they go above and beyond to get things sorted out... Thanks for taking such good care of our Honda’s Always treat me fairly and when things get tricky they go above and beyond to get things sorted out... Thanks for taking such good care of our Honda’s! More

service advisor I had to leave my car off the day before my appointment. Your Service Advisor, Jessica Curit helped me more than I could have expected. She told me I had to leave my car off the day before my appointment. Your Service Advisor, Jessica Curit helped me more than I could have expected. She told me exactly what to do. When I arrived she did all the paper work I needed. She was wonderful and went over and above she is a credit to your firm. More

Good job It was a good experience. I gave 5 stars. I don't have anything else to say really, it went how it was supposed to. It was a good experience. I gave 5 stars. I don't have anything else to say really, it went how it was supposed to. More

First service visit for my Ridgeline Called Tuesday morning to schedule my 5k checkup also concerned about front brake noise was surprised they had appts all morning so took it in at 9am. Called Tuesday morning to schedule my 5k checkup also concerned about front brake noise was surprised they had appts all morning so took it in at 9am. Was greeted by Eric S and checked in and went over my concern. Was given ride home by Courtesy Van driver Jerry B Only minor complaint did not get call that vehicle was done from Eric but was told when I called around 1 that truck was ready. Loved the email review of service report. Good job BC!👍🏻 More

Lease experience The sales and finance reps were extremely friendly, helpful, and I had a wonderful experience. I would highly recommend this dealership to anyone look The sales and finance reps were extremely friendly, helpful, and I had a wonderful experience. I would highly recommend this dealership to anyone looking to purchase or lease a vehicle! More

First service for my Honda HRV Quick and easy. No hassle to make appt. They replenished my windshield washer fluid and washed off the pollen! I had been confused because I hadn’t Quick and easy. No hassle to make appt. They replenished my windshield washer fluid and washed off the pollen! I had been confused because I hadn’t seen the icon for service on my car so I went to the dealership to ask if the reminder icon was working...I hadn’t driven the car enough miles!!! More

Scott made the difference Scott had the perfect touch. He didn't hover or overcall yet he contacted us with the perfect amount of time lapse in between. I can't even tell you w Scott had the perfect touch. He didn't hover or overcall yet he contacted us with the perfect amount of time lapse in between. I can't even tell you what that was; maybe once/week or every 4-5 days? Maybe he has a formula! Or his phone on auto for that. But he was always polite, worked SUPER hard and was NOT pushy (which is my biggest issue with car salesmen or women in general. Gwen was also great but she had to go on leave.) disregard "quality of work" category below as we didn't have any done. More

Great salesman Nothing but a positive experience working with the Berlin team. My salesman Steve Gendron was very helpful throughout the entire process. Would and wi Nothing but a positive experience working with the Berlin team. My salesman Steve Gendron was very helpful throughout the entire process. Would and will do business with them again. More

Simple oil change and noise from rear. They gave me estimate of work up front and kept me advised of progress. They were having computer issues that day and the service agent called me late They gave me estimate of work up front and kept me advised of progress. They were having computer issues that day and the service agent called me later in the day and advised they had over charged me. How many dealerships would have done that? I went from not happy with the price to being happy. More