Berlin City Honda of Portland

First service visit for my Ridgeline Called Tuesday morning to schedule my 5k checkup also concerned about front brake noise was surprised they had appts all morning so took it in at 9am. Called Tuesday morning to schedule my 5k checkup also concerned about front brake noise was surprised they had appts all morning so took it in at 9am. Was greeted by Eric S and checked in and went over my concern. Was given ride home by Courtesy Van driver Jerry B Only minor complaint did not get call that vehicle was done from Eric but was told when I called around 1 that truck was ready. Loved the email review of service report. Good job BC!👍🏻 More

Scott made the difference Scott had the perfect touch. He didn't hover or overcall yet he contacted us with the perfect amount of time lapse in between. I can't even tell you w Scott had the perfect touch. He didn't hover or overcall yet he contacted us with the perfect amount of time lapse in between. I can't even tell you what that was; maybe once/week or every 4-5 days? Maybe he has a formula! Or his phone on auto for that. But he was always polite, worked SUPER hard and was NOT pushy (which is my biggest issue with car salesmen or women in general. Gwen was also great but she had to go on leave.) disregard "quality of work" category below as we didn't have any done. More

First service for my Honda HRV Quick and easy. No hassle to make appt. They replenished my windshield washer fluid and washed off the pollen! I had been confused because I hadn’t Quick and easy. No hassle to make appt. They replenished my windshield washer fluid and washed off the pollen! I had been confused because I hadn’t seen the icon for service on my car so I went to the dealership to ask if the reminder icon was working...I hadn’t driven the car enough miles!!! More

Lease experience The sales and finance reps were extremely friendly, helpful, and I had a wonderful experience. I would highly recommend this dealership to anyone look The sales and finance reps were extremely friendly, helpful, and I had a wonderful experience. I would highly recommend this dealership to anyone looking to purchase or lease a vehicle! More

professional and efficient excellent experience though price for maintenance seems steep, professional and efficient personnel the woman I was helped by was articulate and arran excellent experience though price for maintenance seems steep, professional and efficient personnel the woman I was helped by was articulate and arrangement for car care with great explanation of options. More

Great salesman Nothing but a positive experience working with the Berlin team. My salesman Steve Gendron was very helpful throughout the entire process. Would and wi Nothing but a positive experience working with the Berlin team. My salesman Steve Gendron was very helpful throughout the entire process. Would and will do business with them again. More

Simple oil change and noise from rear. They gave me estimate of work up front and kept me advised of progress. They were having computer issues that day and the service agent called me late They gave me estimate of work up front and kept me advised of progress. They were having computer issues that day and the service agent called me later in the day and advised they had over charged me. How many dealerships would have done that? I went from not happy with the price to being happy. More

Service Took care of my problem pretty fast. I called late in the afternoon, made an appointment for next morning. Was there early and they took my vehicle ri Took care of my problem pretty fast. I called late in the afternoon, made an appointment for next morning. Was there early and they took my vehicle right off. Found the problem and I was back on the road a little after two. More

Super Visit Service Reception was friendly, efficient and helpful. It took just the amount of time they had predicted. They even graciously washed my vehicle af Service Reception was friendly, efficient and helpful. It took just the amount of time they had predicted. They even graciously washed my vehicle after the service. More

Excellent Very helpful and courteous. Friendly disposition and good knowledge in diagnosing the problem and explaining what is needed to fix it. Service is don Very helpful and courteous. Friendly disposition and good knowledge in diagnosing the problem and explaining what is needed to fix it. Service is done in timely manner. More