Berlin City Honda of Portland
South Portland, ME
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Very satisfied. Jessica was most helpful. She was knowledgeable, courteous, and very professional. I was also assured by Phil that my referral bonus for the sale of Jen St.Onge purchase of a She was knowledgeable, courteous, and very professional. I was also assured by Phil that my referral bonus for the sale of Jen St.Onge purchase of a CRV will be resolved by Wednesday of next week. More
Oil change and tire rotation: Service arranged around my schedule to accommodate being in the area. Easy to check in and out. No waiting once I returned from my errands. Service arranged around my schedule to accommodate being in the area. Easy to check in and out. No waiting once I returned from my errands. More
returned promptly & clean Brought my car in to have the snow tires removed and received it back with this done and also washed & vacuumed. Thank you Berlin City! Brought my car in to have the snow tires removed and received it back with this done and also washed & vacuumed. Thank you Berlin City! More
Oil change and Multi-Point Inspection First time with Berlin City Service Department. I was vert pleased with the professional and friendly staff. They verified what service would be pro First time with Berlin City Service Department. I was vert pleased with the professional and friendly staff. They verified what service would be provided, gave me a time estimate, and notified me when complete...within the estimated time. I would highly recommend this dealerships service dept. More
Excellent customer service and service Had air conditioning repaired on 2.5 yr car. Happy with customer service advisor, and estimate adhered to for repair. Air conditioner now working wel Had air conditioning repaired on 2.5 yr car. Happy with customer service advisor, and estimate adhered to for repair. Air conditioner now working well. More
review Didn't feel rushed, considerate and pleasant staff. All my questions were answered. Would recommend this dealership to anyone. Will probably always Didn't feel rushed, considerate and pleasant staff. All my questions were answered. Would recommend this dealership to anyone. Will probably always stick with Honda. More
60,000 mi. check. Had an excellent explanation of the service and expected length of time needed for this service. In the inspection an additional problem which was cov Had an excellent explanation of the service and expected length of time needed for this service. In the inspection an additional problem which was covered under my warranty was assessed. I was given options and I asked to have the work added to my 60. 000 mi services. This extended my wait for about another hr. which was quite reasonable. The service staff were incredible helpful keeping me apprised of the progress and were able to get the completes service within the afternoon while I waited. More
Repair Staff took me in and were very helpful. Waiting room was clean and had coffee, water and snacks. The repair to my tire and airbag recall were done in Staff took me in and were very helpful. Waiting room was clean and had coffee, water and snacks. The repair to my tire and airbag recall were done in a timely manner and we were given updates throughout our wait. More
Ryan is great to work with in the service department. Ryan is always friendly and helpful. He always makes sure that I am taken care of. He notifies me of any issue with my vehicle and always makes sure Ryan is always friendly and helpful. He always makes sure that I am taken care of. He notifies me of any issue with my vehicle and always makes sure my vehicle is washed. More
Excellent dealership A good experience, I would recommend this dealership to do business with. They worked with me on a good deal. They mad buying a new car easy. A good experience, I would recommend this dealership to do business with. They worked with me on a good deal. They mad buying a new car easy. More