Berlin City Honda of Portland
South Portland, ME
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Could not have been easier I never look forward to the process of buying a car. I can honestly say this is the best experience I have had to date. Everything happened in a timel I never look forward to the process of buying a car. I can honestly say this is the best experience I have had to date. Everything happened in a timely fashion, there we no unwelcome surprises, and all offers were fulfilled as promised. More
Everybody was very helpful and nice. Very good dealership and I would recommend this place to anyone. Mike and Bobby are wonderful and very helpful. Very nice place and great service. Very good dealership and I would recommend this place to anyone. Mike and Bobby are wonderful and very helpful. Very nice place and great service. More
A Welcoming Experience I was scheduled for an oil change first thing in the morning and the service team was more lively than accommodating given the time of day. It’s an en I was scheduled for an oil change first thing in the morning and the service team was more lively than accommodating given the time of day. It’s an enjoyable experience going to Berlin City Honda of South Portland, especially to start the day! More
Great first time experience with recall and maintenance Appointment setup went smoothly, the car was worked on (airbag recalls + 100k maintenance) as described and within estimate. Staff friendly and helpfu Appointment setup went smoothly, the car was worked on (airbag recalls + 100k maintenance) as described and within estimate. Staff friendly and helpful. Best feature was free shuttle service to and from Portland. Oh and it was winter and they ran the car through a complimentary car wash. More
Fabulous! Dillon was very knowledgable and kept me informed throughout. He even showed me the parts that had to be replaced so I could better understand. Wow! Dillon was very knowledgable and kept me informed throughout. He even showed me the parts that had to be replaced so I could better understand. Wow! Also arranged shuttle service for me and gave me a quote for an upcoming needed repair. All in all he went over and above my expectations and was was more personable and sincere than other service reps I have had contact with in the past who seem somewhat distracted and perhaps jaded or bored with their job. More
Good times The employees I dealt with were friendly and knowledgeable! Always have been treated with respect! I will continue using this dealerships! Thank y The employees I dealt with were friendly and knowledgeable! Always have been treated with respect! I will continue using this dealerships! Thank you for your workmanship! More
Fast, easy, friendly, cost- effective, convenient My first service appt with my new car and it couldn't t have gone better! The work was done right, and the price was excellent. A better experience th My first service appt with my new car and it couldn't t have gone better! The work was done right, and the price was excellent. A better experience than I anticipated even. More
My experience te service dept Prompt organized kept in contact with me. Explained problem in writing and i detail. courteous. work has been planned in a week.Can not comment on the Prompt organized kept in contact with me. Explained problem in writing and i detail. courteous. work has been planned in a week.Can not comment on the quality of work yet. More
Excellent Service I am so pleased to have found this superior Honda dealer. I have owned Hondas for over 25 years now. When the ownership changed at my previous Honda d I am so pleased to have found this superior Honda dealer. I have owned Hondas for over 25 years now. When the ownership changed at my previous Honda dealer, the service and customer service changed as well. So, I went looking for a quality dealership to who could provide the level of service that I have come to expect from a Honda Dealership. I am delighted to say I found that at Berlin City! My extremely positive experience with the Bobby Ramos in the service department lead me to decide to replace my CR V with a 2018 CRV. Chris Marcisso (who helped me with the purchase) and Chris Clickner (who found my financing) were both exceptional in their customer service, and genuineness. My experience with these three gentlemen, combined with the exceptional wit and wisdom of the receptionist, has left me to conclude that I have found my new Honda dealership home. More
Great service department hours I had a punctured tire at 5:00 pm. I was so thankful that the service department was open until 8:00pm! They got me in promptly and took very good car I had a punctured tire at 5:00 pm. I was so thankful that the service department was open until 8:00pm! They got me in promptly and took very good care of the problem! More