Berlin City Honda of Portland

Fabulous! I am never disappointed when I bring my car to Berlin City Honda! From the moment we drive in till the moment we drive out I receive the best custome I am never disappointed when I bring my car to Berlin City Honda! From the moment we drive in till the moment we drive out I receive the best customer care. I always bring my dog who absolutely loves visiting with everybody there. I know exactly what’s being done to my car, how long it will take, and, on the one occasion when it needed some extra work, I was told exactly what the problem was and what would be done to take care of it. More

My sales person, Chris, was the best! Love the CRV and no problems trading in my old CRV. Great salesperson and pleasant experience overall! He was very genuine and down to earth, along Love the CRV and no problems trading in my old CRV. Great salesperson and pleasant experience overall! He was very genuine and down to earth, along with being very professional. More

Friendly, informative and accommodating The service person who helped me was friendly, professional, and very informative. The work was done quickly. I really appreciate the fact that they p The service person who helped me was friendly, professional, and very informative. The work was done quickly. I really appreciate the fact that they provide service in the evening -- this allows me to bring my car after work and wait while the work is being done. More

awesome customer service Every interaction I have had with staff here has been respectful, informative, and tailored to my needs. Staff takes my car concerns seriously and tri Every interaction I have had with staff here has been respectful, informative, and tailored to my needs. Staff takes my car concerns seriously and tries to address them immediately. They are great about informing me of additional problems they find while doing the scheduled work. They have worked hard to keep things within our budget. Ryan, and Brad before him, are outstanding. More

Honest and accommodating !! Dillon keene was the associate that assisted me. Very accommodating very honest in the needs and what I don't need at this point in time for my 2008 Dillon keene was the associate that assisted me. Very accommodating very honest in the needs and what I don't need at this point in time for my 2008 Honda Accord Coupe which I brought in for inspection. Very thankful to have associates like him, helping me. Sincere thanks marcel Bouthillette More

Service 8,000 mile warranty plus oil change.. Service done in time indicated by service personnel. Normal entry time for day of appointment on a busy day. No confusion. Every one very responsib Service done in time indicated by service personnel. Normal entry time for day of appointment on a busy day. No confusion. Every one very responsible. More

My wife's favorite service experience ever! A big thanks to the Berlin City team for taking care of my wife and her Pilot. They couldn't have been nicer and she literally came home and said it w A big thanks to the Berlin City team for taking care of my wife and her Pilot. They couldn't have been nicer and she literally came home and said it was the best service experience ever! More

Excellent Service I highly recommend Berlin City Honda in South Portland. I've purchased and leased several vehicles from Scott Croteau at Berlin City Honda!!! I also I highly recommend Berlin City Honda in South Portland. I've purchased and leased several vehicles from Scott Croteau at Berlin City Honda!!! I also get my vehicles serviced at Berlin City Honda!! More

State Inspection Great service advisor. Work completed very quickly. No service charge for State Inspection. Requested oil change but was advised after 2,000 miles it Great service advisor. Work completed very quickly. No service charge for State Inspection. Requested oil change but was advised after 2,000 miles it was not necessary. More

Excellent experience under trying circumstances I wanted to trade my leased 2015 Civic coupe for a 2018 Fit. I am retired have a small fixed income. Megan C. worked wit.h me and came up with an acce I wanted to trade my leased 2015 Civic coupe for a 2018 Fit. I am retired have a small fixed income. Megan C. worked wit.h me and came up with an acceptable offer. On the day I was to turn in my leased Civic, I was involved in an accident which totaled the Civic. In addition to the accident, Berlin City could not get my credit information from Experian. When Equifax had it's data breach. I took advantage of their off to freeze my credit report and was told that they would also notify Transunion and Experian of the freeze. Since I only had a PIN from Equifax I was having difficulty unfreezing the Experian report. It took me a week before I finally got the report unfrozen. I wanted a blue Fit and Berlin City had ordered one, but sold it while my credit was frozen. I was offed a couple of different colors, but decided I would wait for another blue one to come in. It only took 24 hours for the car to be ready. More