Berlin City Honda of Portland
South Portland, ME
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Oil change, State inspection, break job I went in for an inspection and oil change. The technicians found that I would not pass the inspection without brake pad replacement and rotor grindin I went in for an inspection and oil change. The technicians found that I would not pass the inspection without brake pad replacement and rotor grinding. I had to wait three hours for this to be completed but they stayed after hours to complete the job and were very good about providing updates of progress. Excellent service even though I didn't plan to spend that much time there. Completely satisfied. More
Free state inspection Great place to take your Honda for a free state inspection. Allow for extra time since they might not get you in at the time of your appointment. Great place to take your Honda for a free state inspection. Allow for extra time since they might not get you in at the time of your appointment. More
OFFER GREAT SPECIAL OFFER FOR ME, FREE INSPECTION ON MY 2013 CRV, FREE CAR WASH, THE SERVICE ADVISOR, RYAN YORK, HELPFUL AND COURTEOUS......THANK YOU BERL GREAT SPECIAL OFFER FOR ME, FREE INSPECTION ON MY 2013 CRV, FREE CAR WASH, THE SERVICE ADVISOR, RYAN YORK, HELPFUL AND COURTEOUS......THANK YOU BERLIN CITY HONDA. More
Excellent Salesman - extremely knowledgeable We purchased a 2017 Honda Pilot Elite and we dealt with Christopher Marcisso. He was so nice to work with, not pushy at all. I had shopped around and We purchased a 2017 Honda Pilot Elite and we dealt with Christopher Marcisso. He was so nice to work with, not pushy at all. I had shopped around and priced the car I wanted, and in the end Berlin City Portland beat every other dealership I had contacted. Then when we picked up the car, he went through all of the tech stuff showing us how it worked - he was amazing. I left there with literally not one question that he hadn't answered. Our experience was so great - I love my car and I will definitely be keeping Berlin City in mind for my next purchase!! More
Bought a new Honda Accord Sales associate Scott Croteau was extremely helpful and showed us how to run all the accessories in the car. He even programmed the stations on the r Sales associate Scott Croteau was extremely helpful and showed us how to run all the accessories in the car. He even programmed the stations on the radio that I wanted. More
Air bag recall Replacement parts were on hand and were replaced while I waited as planned. David recommended future items to consider. Time well spent ! Thanks fo Replacement parts were on hand and were replaced while I waited as planned. David recommended future items to consider. Time well spent ! Thanks for everything. More
Overall good experience I bought a 2018 Ridgeline. Its a nice car. Steve Gendron knows his products. This is the third car my family has bought from him. I'm certain we will I bought a 2018 Ridgeline. Its a nice car. Steve Gendron knows his products. This is the third car my family has bought from him. I'm certain we will go there again. More
Painless Getting my minivan serviced at Berlin City is always a painless experience. The new facility is gorgeous, the staff is courteous and knowledgeable, a Getting my minivan serviced at Berlin City is always a painless experience. The new facility is gorgeous, the staff is courteous and knowledgeable, and the waiting area is comfortable, large enough, and always well-supplied with coffee and fruit. For longer appointments, there is an excellent shuttle service to anywhere, whether back home or to the Mall. The excellent staff and service together with the dependable cars are what make me a Honda customer for life. More
Comfortable wait, great service! I went to Honda service for an air bag recall, they were professional, timely and very friendly. I have nothing more to say, excellent experience! I went to Honda service for an air bag recall, they were professional, timely and very friendly. I have nothing more to say, excellent experience! More
Maintenance In addition to the state inspection, oil change and tire rotation, I had the staff look at the TPMS light which was on. Also, one of the hubcaps neede In addition to the state inspection, oil change and tire rotation, I had the staff look at the TPMS light which was on. Also, one of the hubcaps needed to be replaced. I did have to remind them that I had a prepaid discount on the oil change since this discount was not reflected on the bill. However, they took care of it to my satisfaction and everything worked out ok. More