Berlin City Kia of Vermont

First Service. Excellent experience A simple day for placing snow tires on the car. Once we clarified that I actually wanted Snow tires and not the "Slow" tires listed on the work order A simple day for placing snow tires on the car. Once we clarified that I actually wanted Snow tires and not the "Slow" tires listed on the work order (we got a laugh out of that one) everything went very nicely. In fact by the time I got back to work the car was done and ready! Ryan was terrific and all the crew there was very nice. Excellent experience. I look forward to our first service. Brian Brian Shuman DMD More

To purchase a crossover suv We called and spoke with I believe pat and he was very helpful and had the vehicle at the door when we showed up u guys were real busy that day it was We called and spoke with I believe pat and he was very helpful and had the vehicle at the door when we showed up u guys were real busy that day it was a work night for me I hadn't eaten lunch before arriving to meet my wife there and u guys had sandwiches there which was awesome I had lunch and chose to purchase the vehicle that we talked about More

It couldn't have been easier! This is the fifth vehicle we have purchased from Berlin City and there are many reasons we keep coming back. Overall the process is smooth and easy. This is the fifth vehicle we have purchased from Berlin City and there are many reasons we keep coming back. Overall the process is smooth and easy. The sales staff is pleasant and knowledgeable and not in the least pushy. I was there for long enough to feel uncomfortable but, nothing could be farther from the truth. Instead, the time passed quickly and I never felt that I was being ignored. In short, I can see nothing that you can do to make the experience better. Just keep on doing what you are now which all seems to be geared toward making each client feel that he's the only one in the showroom. More

Free Insection Was very pleased with the service. They told me what I would need to fix soon. Would go there again. Thank you very much for your help. Was very pleased with the service. They told me what I would need to fix soon. Would go there again. Thank you very much for your help. More

Karen's Purchase I was treated fairly and respectfully. This is the second time I have dealt with this dealership and would definitely return. The salesman, Jay was I was treated fairly and respectfully. This is the second time I have dealt with this dealership and would definitely return. The salesman, Jay was wonderful as well as the finance manager Kyle... More

great group I don't normally give comments but I can tell you that the people who worked with me so I could purchase my new car were really great and very helpful I don't normally give comments but I can tell you that the people who worked with me so I could purchase my new car were really great and very helpful More

Good experience very knowledgeable Found problems I didn’t know existed with my vehicle that will protect the wear of my tires and other parts. I would recommend them to anyone. Found problems I didn’t know existed with my vehicle that will protect the wear of my tires and other parts. I would recommend them to anyone. More

Great service There are Excellent service people They are very friendly and nice and detailed explanation of everything.... Times for service for accommodating - There are Excellent service people They are very friendly and nice and detailed explanation of everything.... Times for service for accommodating - I love the website More

Courteous, efficient and fair! Utilized a service package that offered a discount, thus saving us money. And getting the coupon for a free car wash was a nice bonus. Utilized a service package that offered a discount, thus saving us money. And getting the coupon for a free car wash was a nice bonus. More

Service at Dealership Service at Berlin City is always a pleasant experience. Austin Hemingway was professional, courteous and friendly. He took the time to explain what Service at Berlin City is always a pleasant experience. Austin Hemingway was professional, courteous and friendly. He took the time to explain what was being done and what I should expect at my next service appointment. More