I was really NOT looking forward to the entire process of purchasing a new car. I have purchased many brand new cars & have never had an experience like I had at Berlin City. From start to finish, Berlin City made my car buying experience wonderful!! The sales rep was so informative & answered all of my questions. The finance manager was the reason I went with Berlin City! I have bad credit & he had his work cut out for himself! With a Small down payment & a trade in, Jeff Hall got me a loan. The interest rate is high, but that was my own fault. ( poor credit). He was honest with me, never played the games most dealerships do.