Berlin City Kia of Vermont

Bryon and Mike were awesome they helped me get out of my lease into a new car. I highly recommend getting your car here. Fantastic

I got my car here and have only ever had it serviced here because of this. While buying the car everyone was very nice and we were allowed to test drive the car twice before purchasing it, and the person was very honest with us when we asked about another car, letting us know that the previous owner had smoked in the car. The service center can sometimes take a little longer than I would like, but they always do a good job, and the people you interact with are great. So, not perfect, but still the first place I would call for service, or to get a new (or used) car.

Berlin City Kia is the place to go in New England if you want to buy a Kia. Their service team is friendly, professional, and they know their stuff. The mechanics are great and so is their salesteam, all around the place is great. We have been with Berlin City Kia for over a decade and plan to keep going. Patrick Treanor and Jerry Wolfenbarger have been great to work with over the past months, and I am glad they are on the team.

We needed to bring in our vehicle for a recall. Everything, thankfully, checked out fine. We also had our vehicle undercoated, including a cavity wax, under body anti-corrosion application, and an oil change with a few other things. We were fully expecting to receive a long list of "problems" that needed "attention" with our vehicle, and to our surprise, there were only a couple of very small, minor things. How refreshing! We very much appreciate their honesty and thoroughness in their work, and in their demeanor. The technician was gracious, knowledgeable, and very friendly. The work was done quickly and efficiently. We will definitely be using their service center for all our vehicle's maintenence in the future.

I just purchased a car from Berlin City and Tim Hutchins the head of the car detail department did an excellent job listening to my needs and going above and beyond to help me. He was extremely friendly and easy to work with.

I had the worse customer service experience of my life with Berlin City Kia. It has been two years and they still refuse to remove me from their mailing lists. Over and over I have told them I have no interest in ever doing business with them again, that the constant stream of mail and email just remind me of the experience, and to remove me from their lists. They have assured me over and over that they have done so. They haven't. There appears to be no way to get them to leave me alone. Ever.

Same day purchase - Ferat was awesome. Got everything that we were looking for in a car and 3 teenagers are very happy with the 3rd row seating.

It is with complete confidence that I will recommend Berlin City Kia to family, friends and acquaintances! I went no where else after my first visit.

Every time I go in for service, the staff is incredibly warm, friendly, and polite. They treat me with respect and keep me well informed about what is going on with my vehicle.

Berlin City Kia was upfront about everything iinvolving the sale. Absolutely no surprises. Although I was disappointed by the high administrative/doc fee ($699!), My appointment was honored, and the used car I purchased was in good shape, and very clean!