Berlin City Kia of Vermont

Great experience! Pat and John both went above and beyond expectations. When I found the truck I wanted it was at a sister dealership. It took less than 24 hours to get Pat and John both went above and beyond expectations. When I found the truck I wanted it was at a sister dealership. It took less than 24 hours to get it to me. The truck had a couple dings and dents that they fixed for me. Couldn't be happier! Would definitely buy my next vehicle from them More

No problems! Ryan did a great job. He provided friendly, knowledgeable customer service and explained my maintenance options without using any type of pressure to Ryan did a great job. He provided friendly, knowledgeable customer service and explained my maintenance options without using any type of pressure to proceed. Will be coming back. More

Surprising I went to Kia yto look at a used Sorento, was not able to purchase due to price and wanted a bigger motor. When I returned the car I received a warm h I went to Kia yto look at a used Sorento, was not able to purchase due to price and wanted a bigger motor. When I returned the car I received a warm hug from Dedrick, no guilt trip,no sales pitch just "what do you need from us?" In the end I got a better price, a newer vehicle and bigger motor. All of the items on my checklist were met and all promises were kept. Thanks Berlin City :) More

Straight forward It's just easy. No hard sell, no stress, just all the information you need to make an informed decision. This is my 3rd Kia. It's just easy. No hard sell, no stress, just all the information you need to make an informed decision. This is my 3rd Kia. More

Got in for service at appointed time Service time was quoted when I arrived and my KIA was ready before the quoted finish time which allowed me to stay on my schedule for the day which is Service time was quoted when I arrived and my KIA was ready before the quoted finish time which allowed me to stay on my schedule for the day which is always a thumbs up. More

Friendly, no pressure environment. Very friendly relaxed atmosphere. No pressure to buy. Salesman was very friendly and easygoing. Very happy with our purchase and would definitely reco Very friendly relaxed atmosphere. No pressure to buy. Salesman was very friendly and easygoing. Very happy with our purchase and would definitely recommend to others. More

EASY! I walked in, overwhelmed at having to lease a car of which I had never done before. I left with exactly the car and deal I wanted. They guys were fan I walked in, overwhelmed at having to lease a car of which I had never done before. I left with exactly the car and deal I wanted. They guys were fantastic. No pressure...just easy! Thank you for making this experience painless. I love my new KIA!!!! More

Always friendly and efficient service! I have never had a bad experience at Berlin City and will continue to have my car serviced there for many years to come. Thanks so much! I have never had a bad experience at Berlin City and will continue to have my car serviced there for many years to come. Thanks so much! More

Good service. Didn't have to wait to long I was able to get right in and I did not have a to wait that long for my car to serviced. I would recommend Berlin City to my friends. I was able to get right in and I did not have a to wait that long for my car to serviced. I would recommend Berlin City to my friends. More

Service Advisory TSB issued for my 2017 Sportage SX. Also needed an oil change. Kenyon was able to address both issues on my visit. Parts are needed to complete the TSB issued for my 2017 Sportage SX. Also needed an oil change. Kenyon was able to address both issues on my visit. Parts are needed to complete the TSB service so Kenyon set my next visit for the following Monday. More