Berlin City Kia of Vermont

Inflated prices inflated repair estimate, went to other provider and paid much less. Customer Service (behind desk) and friendliness was GREAT. Cost of the repairs f inflated repair estimate, went to other provider and paid much less. Customer Service (behind desk) and friendliness was GREAT. Cost of the repairs for vehicle seemed ridiculously high and when I went to another provider, they quoted almost half as much. More

Great Customer Service Very friendly and willling to work with you on a budget. Great salesman. Selling quality vehicles. Very smooth transaction. Great finance department. Very friendly and willling to work with you on a budget. Great salesman. Selling quality vehicles. Very smooth transaction. Great finance department. Friendly staff. Thumbs up. More

Service Jerry, the Svc Coordinator, was superb. Friendly, informative. Very impressed with his follow-up in keeping me posted while my car was in the shop. Jerry, the Svc Coordinator, was superb. Friendly, informative. Very impressed with his follow-up in keeping me posted while my car was in the shop. More

Flexible Staff My day started with me missing my morning appointment with these guys, they got me in that afternoon anyways, in a snow storm that had most places clo My day started with me missing my morning appointment with these guys, they got me in that afternoon anyways, in a snow storm that had most places closed. My service writer Pat was awesome, he made sure my maintaince work was taken care of, made me aware of some other issues with my car and was even prepared to help me come up with a plan for the work. Super professional and courteous staff. More

Great easy experience. Had to get a battery replaced under warranted. Hard to find size and was backordered at Kia. Dealer found a replacement at local parts store Had to get a battery replaced under warranted. Hard to find size and was backordered at Kia. Dealer found a replacement at local parts store More

Good work Jerry did a good job getting us out in the the time we requested and saw that we needed an inspection even tho we had forgotten it was due. Jerry did a good job getting us out in the the time we requested and saw that we needed an inspection even tho we had forgotten it was due. More

Superb Service - Excellent customer service I had to bring the vehicle in for a recall. Everyone was courteous and the work was done quickly. I had my vehicle back 2 hours before they had pro I had to bring the vehicle in for a recall. Everyone was courteous and the work was done quickly. I had my vehicle back 2 hours before they had promised. Great Job!! More

Snow Tires and Rims Dealership was great in finding the snow tires and rims I wanted for my new car. Were easy to deal with and listened to my needs. Dealership was great in finding the snow tires and rims I wanted for my new car. Were easy to deal with and listened to my needs. More

Great service in the service dept. Ryan always finds a way to get things done no matter what other things are going on at the time. My services always start and finish in estimated time Ryan always finds a way to get things done no matter what other things are going on at the time. My services always start and finish in estimated time. As long as I own a Kia Ryan is my go to guy More

Listened and Willing to Work with Me Went in to test drive a car. Salesperson listened to our needs and founds a suitable car. Did not push for upgrading from needs. Gave good first o Went in to test drive a car. Salesperson listened to our needs and founds a suitable car. Did not push for upgrading from needs. Gave good first offer. Went to test drive other cars, but came back and bought because of the car and nice sales environment. More