We researched and test drove various vehicles--Mercedes, Audi, Nissan, Mazda--to name a few. The Lexus RX 350 met all of our requirements and then some. Our buying experience was pleasant in every way. We didn't feel pressured at any time and all of our questions were answered promptly and thoroughly. When our sales rep wasn't available, the sales manager took over and returned calls and emails promptly. Mike Wyman listened to what we wanted and addressed our needs in a very professional manner. He didn't attempt to oversell. Mike is very knowledgeable and was very open to having me return for a refresher course on the vehicle once I've driven it for a week or so. I learn by doing and this is the approach that works best with me. We will buy from this dealership in the future.