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Berlin City Nissan of Portland
South Portland, ME
107 Reviews
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Showing 107 reviews
October 14, 2009
Very friendly and helpful staff. They were able to locate a vehicle for me which which was extremly difficult to find within an extremely reasonable amount of time (1 day). The staff was knowledgable locate a vehicle for me which which was extremly difficult to find within an extremely reasonable amount of time (1 day). The staff was knowledgable about their product and very informative regarding any questions that I had regarding my purchase. Overall it was a great experience and I would definitely recommend this dealership to others interested in the purchase of a new nissan. More
by nadeaus
Employees Worked With
Sondra Allen, Sondra Allen
Helpful October 14, 2009
We arrived at the dealership late afternoon, around 3:00 PM and Sondra was extremely patient with us as we test drove five different cars. Sondra was very knowledgeable about each and every one and took th PM and Sondra was extremely patient with us as we test drove five different cars. Sondra was very knowledgeable about each and every one and took the time to listen to what we were looking for in a car. Sondra, Guy, and Scott were all extremely helpful and a pleasure to work with. We did not feel rushed at any point, even after still being there after closing! We would definitely recommend Sondra and this dealership. More
by countykid
Employees Worked With
Sondra Allen, Guy, Scott, Scott Walker
September 20, 2009
My wife and I had a very good experience with the team over at Berlin City Nissan. The Sales person Jim Craves was very nice and helpful. He answered all our questions. I would recommend the dealership over at Berlin City Nissan. The Sales person Jim Craves was very nice and helpful. He answered all our questions. I would recommend the dealership and Jim to my friends and family. He is an excellant sales person and he made us feel right at home. More
by NickandDor
Employees Worked With
James Craves
September 13, 2009
Jose was great, he clearly is an asset for you. We went to two dealers and Jose had the skill and personality to make the sale. He also has had great communication since the sale. The only thing that to two dealers and Jose had the skill and personality to make the sale. He also has had great communication since the sale. The only thing that could be better is the scheduling of the 3000 mile checkup from the service dept. This appt was made for us, left on my voice mail, and I have long since forgotted the date. I would rather have a teaser reminder that an appt needs to be scheduled, that would be more efficient for me. More
by pudeh
Employees Worked With
Jose Roman
May 18, 2009
Working with both Keri and Jason was a great experience. Keri was very helpful when answering questions about the vehicle and was also very patient with any other questions I had. She took the time to make Keri was very helpful when answering questions about the vehicle and was also very patient with any other questions I had. She took the time to make sure I was getting the best deal possible. And, as a first time auto buyer, she was very patient with me. Jason was also very helpful. He actually made sure that I understood how my payments would work out with several different warranty options selected. Both employees were great to communicate with, and all over the phone! More
by lisabrown83
Employees Worked With
Keri Lavoie and Jason Gannon
October 14, 2008
We bought a Nissan Titan in 2004, also an Xtera the same day. Since that time I have traded in my Xtera, but have had nothing but BIG troubles with the Titan. One transfer case, new brakes, rotars, wiring day. Since that time I have traded in my Xtera, but have had nothing but BIG troubles with the Titan. One transfer case, new brakes, rotars, wiring harness, seatbelts, all within 36,000 miles. Within one year, the transfer case went again. After that was repaired, the motor went with 80,000 miles on the truck! The service department basically said oh well, your loss. We can't give you more than $3000 trade in, because we the dealership will loose to much money. What about us, the customer! We paid $35,000. for the truck. I guess it doesn't matter how much money the customer looses, as long as the dealership doesn't loose money. We since have purchased a 2008 Ford, and love it. Never again will we buy a Nissan, nor will we ever buy again from Maine Mall Motors. They don't care about the customer, after the vechile is out the door, and the service department never returns calls in a timely manner, and has very poor customer relation skills. We highly advise against buying anything from this dealership, and never bring a vechile for service there! More
by ndred
Employees Worked With
Service Department
November 29, 2006
Went in looking to compare with Toyota. Sales person was great, but finance mngr was incredibly rude. I was ready to buy after dealing with my sales person, after talking with finance guy I left angry and p great, but finance mngr was incredibly rude. I was ready to buy after dealing with my sales person, after talking with finance guy I left angry and put down. I was trying to discuss the price but didn't realize that it was closing time. Obviously the finance person had somewhere to be because he was slamming books and rushing my sales person. I hadn't even been introduced to him but he felt the need to interject his opinion into the conversation. His comments were basically that I could either buy a new car at full retail or their used demo- I was lucky to be getting any price reduction. Turns out there is a reason people buy Toyota- I could get a better deal with less out of pocket! If you are looking to shop Nissan there are other Nissan dealers within driving distance- go elsewhere. More
by Cushing207
