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Berlin City Toyota Lexus of Portland

Portland, ME

4.2
1,142 Reviews
Berlin City Toyota & Lexus in Portland, ME proudly serves customers throughout Maine including Scarborough, South Portland, Falmouth, Yarmouth, and Windham with new Toyota & Lexus models, quality used cars, certified service, and expert financing. We offer market-based pricing, competitive rates, pre-owned protection, and door-to-door delivery. Enjoy stress-free car buying with no-questions return, and a fast, transparent process that fits your budget. We’ll even buy your car whether you purchase from us or not. Our Service Center offers transparent pricing, expert technicians, upfront multi-point inspections, and convenient options like online scheduling and pickup and delivery.
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191 Riverside Street

Portland, ME

04103

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Showing 1,142 reviews

June 16, 2018

Check Up Well, it is amazing. I have had my Prius C for four and a half years, and there has been no major break downs or problems. In addition, the break pa More

by GOPWarrior
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Fortin
June 15, 2018

Buing a used car at Berlin City Lexus Stuart Cohen is a prime example of how a car dealership representative should comport himself. He is at all times polite, thorough, knowledgeable, and More

by mpew3535
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Cohen, and manager Dan ?
June 15, 2018

20,000 mile service on Toyota Sienna Derek was very friendly and professional and the car was serviced very quickly. They even had an employee drive my car to the front door for me when More

by JessieB
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
June 15, 2018

EXCELLENT SERVICE Every time we come in we are greeted immediately. From when we bought the cars to the service we get done now. This is an incredible dealership. Je More

by Lynee & Roland
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Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bishop in Service
June 14, 2018

A/C system apparently was not functioning in showroom. Also noted that workstations for sales personal located by windows which customers struggled to see due to excessive sunlight coming through windows. More

by dianes new ride
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Recommend Dealer
Yes
Employees Worked With
Matthew Knightly
June 14, 2018

Exorcising the demon Have had an issue with the doors on my Highlander locking on their own. Diane and team appear to have resolved it. Now it’s Wooo instead of Boo! More

by Hoboken630
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane
June 14, 2018

Map update Service has been great. I was a little disappointed though that the map update software was not available to install when I came in for the regular m More

by Map
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, Harold Blaney, Bob Drouin
June 13, 2018

Harold is a gem! Harold always takes care of me when I come in for routine maintenance or have specific concerns with my Camry. He listens, he explains things so I can More

by Navillus0
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blaney, Bob Drouin
June 13, 2018

Excellent Again 20000 mile checkup needed before vacation. Friendly reception, sensitive to time restraint on my part, Finished on time, on my way! Always make the ef More

by R.C.
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Jeff Bishop, Steven Wayland.
June 12, 2018

oil and filter change, tire rotation Timely and informative service: the use of photographs to show the need to replace cabin and engine air filters was a nice feature. I appreciate the More

by Roland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Fogg, Harold Blaney
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