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Berlin City Toyota Lexus of Portland
Portland, ME
1,142 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,142 reviews
May 16, 2018
A happy customer I'm very happy with Berlin City Service Dept. Jeff Bishop kept me informed from start to finish. I would recommend them to anyone. I will be back. I'm very happy with Berlin City Service Dept. Jeff Bishop kept me informed from start to finish. I would recommend them to anyone. I will be back. More
by Dave Dunehew
Employees Worked With
Jeff Bishop
May 15, 2018
Every one at Berlin City is very helpful. I have been taking my car there since I bought it and always get great service and very courteous and helpful employees. I also appreciate their hone I have been taking my car there since I bought it and always get great service and very courteous and helpful employees. I also appreciate their honesty. I would highly recommend them for any service needs. More
by Ruth
Employees Worked With
Jeff Bishop, Derrick Fogg, Jared Grant
May 15, 2018
Best Experience I've Had Dominick and Matt were extremely helpful, got me the price and package I desired. Facility is clean, bright, centrally located. Easiest most enjoyable Dominick and Matt were extremely helpful, got me the price and package I desired. Facility is clean, bright, centrally located. Easiest most enjoyable car purchase I've ever had. More
by Jennifer Sweeney
Employees Worked With
Dominick , Matt Almy
May 15, 2018
Always excellent. Professional, informative, prompt service every time has been my experience. Any opinions about any aspect of my Toyota Highlander offered by any of t Professional, informative, prompt service every time has been my experience. Any opinions about any aspect of my Toyota Highlander offered by any of the service personnel always seem to be well-founded and honest. More
by lawman
Employees Worked With
Harold Blaney
May 15, 2018
Courteous, respectful sewrvice I bought the car 2015 camry at berlin City and have tried to keep up with the scheduled maint. It's always ready on time and have dealt with courteou I bought the car 2015 camry at berlin City and have tried to keep up with the scheduled maint. It's always ready on time and have dealt with courteous respectful consultants. More
by camryguy
May 14, 2018
15,000 mile check up I was extremely happy with the service and customer service I received when I brought my car in for service. I dealt with a couple of people, but ho I was extremely happy with the service and customer service I received when I brought my car in for service. I dealt with a couple of people, but honestly I do not remember their names but they were extremely professional and gave excellent customer service. More
by gizmomax2!
Employees Worked With
Eric Mendoza
May 14, 2018
Satisfied Service Experience My Tundra needed a Bilstein shock replaced. The warranty had just expired within three weeks but Berlin City replaced the shock at no cost to me. My Tundra needed a Bilstein shock replaced. The warranty had just expired within three weeks but Berlin City replaced the shock at no cost to me. More
by sauersohn
Employees Worked With
Nick Ramsdell
May 12, 2018
Great customer service Hi-Matt is My go to for buying new cars here on out. Thank you for all of your help. Thanks again! Cheers Craig Ashman Hi-Matt is My go to for buying new cars here on out. Thank you for all of your help. Thanks again! Cheers Craig Ashman More
by Cashman
Employees Worked With
Matt Almy
May 12, 2018
rear hatch problem with lodged bag my visit was for a bag lodged in the lock on rear hatch door. I wish I could give you the employees names but I can't. They had me in and out in les my visit was for a bag lodged in the lock on rear hatch door. I wish I could give you the employees names but I can't. They had me in and out in less than 20 minutes. We have purchased two vans from you and our next one will come from you also. Nancy and Gene Lewis thank you again for the great service More
by nancy@gene
Employees Worked With
Paul Allard
May 12, 2018
Good Overall exprerience Diane Fortin, did a great job communicating throughout the process. I had my frame coated on a tundra recall. They got me in an out. Diane Fortin, did a great job communicating throughout the process. I had my frame coated on a tundra recall. They got me in an out. More
by huetis
Employees Worked With
Diane Fortin
