Berlin City Toyota Lexus of Portland

Good car buying experience Last car I bought was a 2002 pickup. A lot has changed. Mike was very pleasant, patient and knowledgable about all the features on a 2017 Highlander Last car I bought was a 2002 pickup. A lot has changed. Mike was very pleasant, patient and knowledgable about all the features on a 2017 Highlander we were interested in. My wife and I enjoyed the process and really enjoy the vehicle. More

State Inspection I brought my car in for a state inspection and was greeted by Jeff (very friendly, excellent customer service). I was given a heads up that they were I brought my car in for a state inspection and was greeted by Jeff (very friendly, excellent customer service). I was given a heads up that they were very busy and that it could take longer than expected. Jeff Bishop was awesome and got me through within the 1 hour timeframe I was given when I booked the appointment!! More

Great people, good service Good online service appointment reservation system. Great customer service and follow up. Great shuttle service to and from the surrounding Portland a Good online service appointment reservation system. Great customer service and follow up. Great shuttle service to and from the surrounding Portland area. Truck’s running great. More

Great people, great service Derek was very helpful during my services appointment. He kindly talked me through the process, explained everything, and he answered all my questions Derek was very helpful during my services appointment. He kindly talked me through the process, explained everything, and he answered all my questions. Thank you. More

My experience with Mel was awesome. she made the process so The people at Berlin city were so pleasant and were very helpful. They were very good at explaining everything to me. My sales person Mel was awesome. The people at Berlin city were so pleasant and were very helpful. They were very good at explaining everything to me. My sales person Mel was awesome. She was very helpful. She listened to what I wanted and didn't try to get me into something I didn't want. This place is awesome. More

Great place to buy or lease a car Steve Lawrence is a great salesman. Explaining every thing abut the car and all the paperwork.. Would recommend Steve and Berlin City in a heartbeat Steve Lawrence is a great salesman. Explaining every thing abut the car and all the paperwork.. Would recommend Steve and Berlin City in a heartbeat to anyone. More

Maintence on 2010 Corolla Had a good experience! Enjoyed a cup of coffee, worked on knitting. Maintence was done in a reasonable amount of time, everyone was very professiona Had a good experience! Enjoyed a cup of coffee, worked on knitting. Maintence was done in a reasonable amount of time, everyone was very professional. More

Fast quality service and friendly staff From intake to pick up the staff was helpful and friendly. The work was completed in a timely and seemingly efficient manner and with great results.. From intake to pick up the staff was helpful and friendly. The work was completed in a timely and seemingly efficient manner and with great results.. More

Great service They made buying a new car so easy and painless. Will definitely use them again! Can’t Reccomrnd them enough to my friends and family. They made buying a new car so easy and painless. Will definitely use them again! Can’t Reccomrnd them enough to my friends and family. More

Great service experience In the fall of 2017, the dealership identified a potential issue with my brakes in the future. I followed up on it in the spring of 2018. I made the In the fall of 2017, the dealership identified a potential issue with my brakes in the future. I followed up on it in the spring of 2018. I made the appointment online quickly and easily. When I arrived at the dealership they confirmed the issue, provided me an estimate, offered me a ride to work, called me when the job was completed, and checked me out without any delay. More