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Berlin City Toyota Lexus of Portland
Portland, ME
1,142 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,142 reviews
April 11, 2018
Great service! Personal and friendly Harold was top notch - personal and very helpful He was upfront with all that my car needed. Bob was excellent getting me to and from work. Thank y Harold was top notch - personal and very helpful He was upfront with all that my car needed. Bob was excellent getting me to and from work. Thank you both! More
by savagg
Employees Worked With
Harold Blaney
April 08, 2018
90,000 Mi Service My thanks to Diane F...she’s very knowledgeable and always “on her game “. Brian, in Parts, is always helpful as well. Great experience.with both. My thanks to Diane F...she’s very knowledgeable and always “on her game “. Brian, in Parts, is always helpful as well. Great experience.with both. More
by Rob
Employees Worked With
Diane Fortin
April 08, 2018
Fast and friendly Brought my ‘17 Rav 4 in for inspection sticker, oil change, tire rotation and rain guards. It was completed within an hour and a half. Great service Brought my ‘17 Rav 4 in for inspection sticker, oil change, tire rotation and rain guards. It was completed within an hour and a half. Great service! More
by Jonet52
Employees Worked With
Can’t remember his name, but he was very polite and professional
April 06, 2018
It was great Very welcoming, friendly, and helpful. Finished service in timely manner. Coffee and breakfast snacks out were a nice touch too. Overall would recomme Very welcoming, friendly, and helpful. Finished service in timely manner. Coffee and breakfast snacks out were a nice touch too. Overall would recommended this dealership to a friend. More
by Dwall2213
Employees Worked With
Harold Blaney
April 05, 2018
Great team and great job. The team is always friendly, courteous and thorough. I'm very satisfied with my service. They are efficient and didn't keep me waiting an extraordin The team is always friendly, courteous and thorough. I'm very satisfied with my service. They are efficient and didn't keep me waiting an extraordinarily long time. More
by Rita Parent
Employees Worked With
Harold Blaney
April 05, 2018
Excellent RAV 4, excellent service My RAV 4 was taken in at 10:15 am exactly my appointment time.. Diane, the Service Writer was professional and clear in her explanation of what was in My RAV 4 was taken in at 10:15 am exactly my appointment time.. Diane, the Service Writer was professional and clear in her explanation of what was involved in the service and how long it would take. My RAV4 was ready on time! Diane went over the results of the service, I paid the bill and was on my way. How easy is that? On time, professional service! Thanks1 More
by ssa
Employees Worked With
Diane the Service Writer
April 05, 2018
Great Experience Purchased a new Toyota Tundra with them. Everyone was very friendly and were not hesitant to answer all my questions. The whole process was done over Purchased a new Toyota Tundra with them. Everyone was very friendly and were not hesitant to answer all my questions. The whole process was done over the phone and they delivered the vehicle to my home three hours away. I would recommend them to anyone looking to purchase or lease. More
by Jerry697
Employees Worked With
Melanie Larcombe , Cliff Gajtkowski
April 04, 2018
Good experience Harold was very helpful. He changed my HEPA filter instead of me having to wait. All in all good experience. Shuttle (Bob) was great too Harold was very helpful. He changed my HEPA filter instead of me having to wait. All in all good experience. Shuttle (Bob) was great too More
by Ginny
Employees Worked With
Harold Blaney
April 03, 2018
Great service Harold was prompt, courteous and thorough. I was able to work from the comfort of the lounge and had breakfast and coffee. Easy. I would recommend Ber Harold was prompt, courteous and thorough. I was able to work from the comfort of the lounge and had breakfast and coffee. Easy. I would recommend Berlin City Toyota highly. More
by Paul P Retherford
Employees Worked With
Harold Blaney
April 03, 2018
Tires and Service Harold was friendly and helpful - I'm so glad to be back up to speed! I sat in the lounge area and got some work done while I waited. Harold was friendly and helpful - I'm so glad to be back up to speed! I sat in the lounge area and got some work done while I waited. More
by Sweet Prius is Restored
Employees Worked With
Harold Blaney
