Berlin City Toyota Lexus of Portland

Great experience Leased a new RAV4 from here. Salesman Gabe was exceptionally helpful without being overbearing, the perfect combination of knowledgeable and nonchalan Leased a new RAV4 from here. Salesman Gabe was exceptionally helpful without being overbearing, the perfect combination of knowledgeable and nonchalant. There was no pressure to commit to a sale, and frankly no pressure was needed. Recommended. Good credit goes a long way! More

Derek knew why I was in for service & answered all question. Great Customer Service from Derek aware of why I was in for service. He answered all questions & concerns that I had regarding my Toyota Corolla. Great Customer Service from Derek aware of why I was in for service. He answered all questions & concerns that I had regarding my Toyota Corolla. More

20k service Service was done in the scheduled time. No push to do other work that wasn’t scheduled at this service level. Waiting area was nice Service was done in the scheduled time. No push to do other work that wasn’t scheduled at this service level. Waiting area was nice More

Good experience Was a pleasure to work with Jeff. He listened, understood and researched possible problems. He made sure everything to make sure that the problem wa Was a pleasure to work with Jeff. He listened, understood and researched possible problems. He made sure everything to make sure that the problem was resolved. I appreciated his efforts and is an asset to the Berlin City team. Thanks More

Good Service @ a Great Price My service needs were met by very courteous and helpful service staff. Everything was done to my satisfaction, My only issue is the time needed to ac My service needs were met by very courteous and helpful service staff. Everything was done to my satisfaction, My only issue is the time needed to accomplish an oil change and state inspection took 90 minutes. But I will continue to use dealer service, as it is the highest quality for my auto investment. More

Took lon ger than told. Was told about an hour and it was almost two hours. Other than that, it was fine. Thank you for getting me in, in a timely manner. ger than told. Was told about an hour and it was almost two hours. Other than that, it was fine. Thank you for getting me in, in a timely manner. More

Berlin didn't disappoint Mutumbo was a pleasure to work with as well as entertaining. He met us in the parking lot and showed us exactly what we wanted. We took a couple of Mutumbo was a pleasure to work with as well as entertaining. He met us in the parking lot and showed us exactly what we wanted. We took a couple of test drives to narrow down the search. We seemed to have an immediate relationship with this incredibly outgoing gentleman. We were given the information we were in search of and then we were off to Berlin Honda to test drive a Pilot. After much discussion with each other we decided to pay another visit to Berlin Toyota. We arrived back and Mutumbo immediately welcomed us back, calling us by name! He gave us 100% of his attention working tirelessly to make us happy. We left thrilled to become a Toyota owner! Our last car buying experience was 3/2017 with Berlin Honda. Also, an excellent experience within the Berlin family. More

New Highlander We had great service and a great experience at your dealership. Peter was very attentive to our needs and very patient as we made decisions. We had great service and a great experience at your dealership. Peter was very attentive to our needs and very patient as we made decisions. More

Great experience from start to finish. The garage staff got me right in and Harold took great care of me. He was very thorough and covered any questions and concerns I had at drop off and f The garage staff got me right in and Harold took great care of me. He was very thorough and covered any questions and concerns I had at drop off and followed up with all at pick up. Thanks! More

Great Service I was happy with the friendliness, promptness, and care of my car during service. I go back every 5000 miles and have had no problems at all. I was happy with the friendliness, promptness, and care of my car during service. I go back every 5000 miles and have had no problems at all. More