Berlin City Toyota Lexus of Portland

Completely satisfactory Jeff Bishop provided excellent service. I have some physical limitations and he went out of his way to be sure that I would not have any problems. He Jeff Bishop provided excellent service. I have some physical limitations and he went out of his way to be sure that I would not have any problems. He should be a role model for all of your service advisors. More

Buying my new Corolla I had a great experience buying my car at Berlin city Toyota. They had the best price in a wide area for the model I was looking for. Pete Gordon, ou I had a great experience buying my car at Berlin city Toyota. They had the best price in a wide area for the model I was looking for. Pete Gordon, our sales associate was very helpful. He took the time to show me all the features on this car. More

Excellent, no pressure experience. Stu was an excellent sales person. I always felt he was looking after my best interest and worked hard to put together the best deal possible. He wa Stu was an excellent sales person. I always felt he was looking after my best interest and worked hard to put together the best deal possible. He was very knowledgeable regarding the vehicle, ensuring I understood the differences in the option packages of each RX350. Stu was also able to explain in detail my options for purchasing and leasing, including the multiple securities lease program. Overall, an excellent experience with the none of the stress usually associated with the purchase or lease of a new vehicle. I highly recommend this dealership and in particular Stu Cohen. FYI, I leased a new Lexus RX350, although this survey appears to be for Toyota. John More

Good experience Service was good but waited 3 hours for a tire to be delivered from an outside source. It was not the problem of Berlin City, Service was good but waited 3 hours for a tire to be delivered from an outside source. It was not the problem of Berlin City, More

Great Service Love that you are efficient with getting my car in and out. Great customer service experience. Always recommend Berlin City for these reasons. Have a Love that you are efficient with getting my car in and out. Great customer service experience. Always recommend Berlin City for these reasons. Have a great day More

Tire repair Quick tire patch after a screw puncture, even got my inspection sticker in under an hour . I had a tire going flat and the service department got me Quick tire patch after a screw puncture, even got my inspection sticker in under an hour . I had a tire going flat and the service department got me right in with no appointment! Thanks More

excellant this is the second car we have gotten at Berlin City the people are great and make you feel very comfortable and easy too I would recommend friends this is the second car we have gotten at Berlin City the people are great and make you feel very comfortable and easy too I would recommend friends and family to try Berlin city and I have. More

The Purchase of a Prius made easy. My wife and I knew I needed a newer vehicle to replace our beloved Matrix, which was showing all the usual signs of wear and tear of 14(!) years on th My wife and I knew I needed a newer vehicle to replace our beloved Matrix, which was showing all the usual signs of wear and tear of 14(!) years on the road, going everywhere form Maine to NJ and back again and many points between. I had been lusting after a Prius ever since I first laid eyes on one. Having some spare time, we decided to swing by Berlin City Toyota - and there it was!! A 2016 Prius with less than 23K. The sales rep who greeted us allowed us to drive it home, check to see if my double bass would fit in the back, and then return to the showroom. As luck would have it, my bass fit like a glove. And the price was right. I am now the proud and happy owner of the vehicle of my dreams. Thank you, Berlin City Toyota, for a wonderful experience test driving, purchasing and working out the financing to make this dream come true. More

Very efficient The in-take process is very efficient. I was able to set up the appointment on-line, in advance. The advisor contacted me during the day to let me k The in-take process is very efficient. I was able to set up the appointment on-line, in advance. The advisor contacted me during the day to let me know how it was going. More

Great customer care. Amy was able to bump up my appointment to accommodate some travel changes I had. Great service as always. Kept me informed on status of the vehicle. Amy was able to bump up my appointment to accommodate some travel changes I had. Great service as always. Kept me informed on status of the vehicle. More