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Berlin City Toyota Lexus of Portland
Portland, ME
1,142 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,142 reviews
July 27, 2017
EXCELLENT experience all around! My salesperson (Tyler Zimba) was very professional and helpful, the finance folks were great, and the overall team at Berlin City, Portland has been t My salesperson (Tyler Zimba) was very professional and helpful, the finance folks were great, and the overall team at Berlin City, Portland has been terrific (I have been a customer for many years). I always highly recommend this dealership. More
by steve strand
Employees Worked With
see review herein
July 26, 2017
Very good service Very good. Responsive. listens. cares. good service. good service. He offered to do oil change for my son which i appreciated. Good service thats all Very good. Responsive. listens. cares. good service. good service. He offered to do oil change for my son which i appreciated. Good service thats all More
by toyota
Employees Worked With
Jeff
July 25, 2017
Everything was great I always have a good experience. I enjoy working with Harold Blaney. The service is always completed in a timely fashion. I will continue to have my s I always have a good experience. I enjoy working with Harold Blaney. The service is always completed in a timely fashion. I will continue to have my service completed at Berlin Toyota. More
by revolt25
Employees Worked With
Harold Blaney
July 25, 2017
Easy fun and great staff. Thank you for making the car buying experience easy. Great car and great staff. Thank you!Very professional,fast, and fun. The best part I didn't have Thank you for making the car buying experience easy. Great car and great staff. Thank you!Very professional,fast, and fun. The best part I didn't have to come back to pick it up. I drove the car home the same day. Saved me a 4 hour round trip from N H! Thank you all again! Cheryl Bailey More
by Pinecone
Employees Worked With
Eric Johnson, Peter Gordon
July 24, 2017
Happy & Satisfied Customer! I brought my vehicle in for scheduled maintenance and had a very delightful experience. I give Jesse in the service department 5 stars for his courte I brought my vehicle in for scheduled maintenance and had a very delightful experience. I give Jesse in the service department 5 stars for his courteous and knowledgeable service. Then to top it off I was offered lunch...a burger fresh off the grill! Thanks for a pleasant experience! Brenda Crane More
by bonita2bz
Employees Worked With
Jesse
July 24, 2017
Service Review Atmosphere was friendly and inviting as were the employees in that department. I was expecting to sit for an hour while I waited for the 5,000 mile ch Atmosphere was friendly and inviting as were the employees in that department. I was expecting to sit for an hour while I waited for the 5,000 mile check-up to be completed and it took less than 30 minutes. More
by Villemaire, Julie
Employees Worked With
Jeff
July 23, 2017
I Love the car; I got a wonderful deal, everyone did a great I Love the car; I got a wonderful deal, everyone did a fantastic job. I was treated with great respect; My phone calls were answered promptly. Overa I Love the car; I got a wonderful deal, everyone did a fantastic job. I was treated with great respect; My phone calls were answered promptly. Overall, an excellent, EASY experience. More
by Joanne
Employees Worked With
Mike Profeno; Jared
July 22, 2017
Review Jesse was great. Very friendly, very thorough and very pleasant to work with. I couldn't have been happier with the service I received. Give that man Jesse was great. Very friendly, very thorough and very pleasant to work with. I couldn't have been happier with the service I received. Give that man a raise! More
by Bcarville
Employees Worked With
Jesse
July 21, 2017
The sales team is great to do business with! I walked in and was out in under 2.5 hours with a new car. Quick & easy process and very helpful staff! My second car purchase there and will return a I walked in and was out in under 2.5 hours with a new car. Quick & easy process and very helpful staff! My second car purchase there and will return again. More
by kacochran13
Employees Worked With
Chad, Peter, Cliff
July 21, 2017
Amazing service Harold met me when I dropped the truck off, explained what the truck needed, then gave a thorough review of the work done. Left with a small charge f Harold met me when I dropped the truck off, explained what the truck needed, then gave a thorough review of the work done. Left with a small charge for a lot of work. More
by Tacoma lover
Employees Worked With
Harold
