Berlin City Toyota Lexus of Portland

Great experience! I recently bought a 2016 RAV4 and am happy I did! I arrived to thensure dealership knowing exactly what I wanted, (color, interior, features) so very I recently bought a 2016 RAV4 and am happy I did! I arrived to thensure dealership knowing exactly what I wanted, (color, interior, features) so very easily could have been taken for a ride, I was a sure sale. My experience was exactly the opposite. I was given a great price on the car that I wanted, Brady was very knowledgeable and professional, would definitely recommend Berlin City! More

Good dealership This is a good place to buy a car. Salesman Nick is really nice to work with there. We bought a second-hand vehicle at a fair price. Watch out for "ad This is a good place to buy a car. Salesman Nick is really nice to work with there. We bought a second-hand vehicle at a fair price. Watch out for "administration fee" and question it. More

WIFE LOVED IT...AND A HAPPY WIFE MEANS....A HAPPY LIFE BUT REALLY, IT WAS ONE OF OUR BEST CAR BUYING EXPERIENCES EVER. GHRIS GREEN WAS THE BEST, AND WE WILL SAY ...WHERE HE GOES, WE GO. THEY GAVE US WHAT W BUT REALLY, IT WAS ONE OF OUR BEST CAR BUYING EXPERIENCES EVER. GHRIS GREEN WAS THE BEST, AND WE WILL SAY ...WHERE HE GOES, WE GO. THEY GAVE US WHAT WE WANTED !!! BEAR More

Great expirence!!!! We have bought three vehicals from this dealership and have been please with all sales. Brady did a very good job and did not pressure us to buy. We have bought three vehicals from this dealership and have been please with all sales. Brady did a very good job and did not pressure us to buy. More

My experience I just bought a Toyota Corolla for the first time through Berlin City of Portland and I am glad I did. Mutombo was very patient , listened to my co I just bought a Toyota Corolla for the first time through Berlin City of Portland and I am glad I did. Mutombo was very patient , listened to my concerns and did all he could to help me find what I was looking for. And, we did it. I am more than grateful for all he did and I felt so comfortable around everyone while I was there, which is one of the most important facts for any customer. May The Lord bless your business More

Lease I recently leased a Toyota Camry. Bryce was awesome as was Greg. There was no pressure at all. Bryce was so patient when I didn't really know what I w I recently leased a Toyota Camry. Bryce was awesome as was Greg. There was no pressure at all. Bryce was so patient when I didn't really know what I wanted and was so helpful pointing out the features of each car that I looked at and as I said he was so patient. Greg went out of his way to accommodate me. Bryce and Greg should be cloned. More

Disappointed Worst experience I've ever had with a car dealership. I found the sales manager to be very dishonest and rude to me. I was very disappointed and do no Worst experience I've ever had with a car dealership. I found the sales manager to be very dishonest and rude to me. I was very disappointed and do not recommend doing business with them. More

New purchase I recently visited Berlin City Toyota to look at new vehicles. They had a small selection of SUV vehicles and the salesman was helpful in our search. I recently visited Berlin City Toyota to look at new vehicles. They had a small selection of SUV vehicles and the salesman was helpful in our search. A big negative with the "Deal" that was finally presented from the Dealership was a bloated Administration Fee of $599, along with $299 Theft Protection, and $499 for Undercoat. When I asked about the Undercoat was told, "Well we have several Tacoma and Tundra frames out back that have been replaced, this will help prevent that". The Theft Protection charge was an equally weak explanation of why it was needed. This $1400 of "Fees" were clearly heavy profit for the dealer that I viewed as unnecessary. Although they had a small selection of the SUVs on the lot there was no offer to find other vehicles and there appeared to be none due in for 2-3 months. When I shopped around I easily found other dealers that had the vehicle I wanted without the burdening fees. More

Service job went fine, service advisors not so much. Brought my truck in today to have a wheel bearing replaced. They quoted me $640 when they initially scheduled the appointment. I bring it in and wants Brought my truck in today to have a wheel bearing replaced. They quoted me $640 when they initially scheduled the appointment. I bring it in and wants me to sign for $880! I said that was not what I was quoted before. So he brought it down to $670, which I was fine with. Then after the job was done, he gives me the invoice and it says $770! I said that was more than I was just told and he replied well there's the taxes and an environmental fee of $52! It would certainly be nice to inform me of this fee before hand or add it into my quote, why would I ask for a quote if I didn't want to know my total bill will be. Once I get in my truck, there's a sheet with my wheels and how they are currently aligned. No one explained what it is or what the numbers mean to me. I will be going to my other Toyota dealer next time and hope for better up front employees. More

Horrible technician's I brought my car in to have an inspection sticker done. They told me in order to pass they have to change the front driver side fog light. Instead of I brought my car in to have an inspection sticker done. They told me in order to pass they have to change the front driver side fog light. Instead of taking the plastic off to get to the fog light the technician cut a hole in the plastic in order to replace the light. I'm trually disappointed. I have been coming to this dealer for 8 years and I even bought my car there and after this I will not go back. I can't believe they did that to my car. It shows that they don't care about their customer's vehicles. More