Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Berman Chrysler Dodge Jeep Ram
Oak Lawn, IL
325 Reviews
We know that prospective customers are extremely well educated when researching their next vehicle. Berman Chrysler Dodge Jeep Ram has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and Used specials for additional savings on your next vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 325 reviews
December 22, 2025
Waited for door to open about 10 minutes. If someone could check in with us if unable to move in when we arrive would be great so we're not sitting there wondering why the 'automatic door' di If someone could check in with us if unable to move in when we arrive would be great so we're not sitting there wondering why the 'automatic door' didn't open. Other wise check in and check out was great and smooth. More
by alcantarc
Verified CustomerEmployees Worked With
Anthony
December 21, 2025
On 10/25 I reported a coolant leak with a clear photo of pink coolant. I was told by Javon, it was “oil mixed with coolant,” quoted an oil-cooler job, and I was given no warning of urgency or risk of engine pink coolant. I was told by Javon, it was “oil mixed with coolant,” quoted an oil-cooler job, and I was given no warning of urgency or risk of engine damage. Within a week the oil dumped, the engine smoked and knocked, and the Jeep died. Management pointed me to manufacturer goodwill that still left me with a 7 thousand dollar bill after this could've been avoided had the advisor been properly trained. I requested a dealer-level remedy in writing and received no meaningful resolution. More
by snyderc214
Employees Worked With
Javon
December 20, 2025
Great and friendly, fast service oil change, thank you l l l l l l l l l l l More
by fern_mac_9
Employees Worked With
December 20, 2025
It's caused me to miss work. I was there for 7 and half hours and nothing got done NOTHING! Horrible service won't be going there no more I was there for 7 and half hours and nothing got done NOTHING! Horrible service won't be going there no more More
by Jldpaintingsandoval
Employees Worked With
Don't remember, I was there for 7 and half hours l, missed work and they didn't get nothing done in my vehicle horrible service
December 20, 2025
I bought my last 2 vehicles from there, plus get all my maintenance done and no issues outstanding service! maintenance done and no issues outstanding service! More
by ashawsr
Employees Worked With
December 19, 2025
Very nice, friendly, and funny. He made the experience amazing Antonio explained everything to me with no attitude and apologized for a delay. He made the experience amazing Antonio explained everything to me with no attitude and apologized for a delay. More
by Lilmissy2b
Employees Worked With
Antonio
December 19, 2025
Ovi understood my frustration with a previous vehicle that did not work out. He had the patience to work with me until I found something that I wanted as a replacement. He made things work out smoothly a that did not work out. He had the patience to work with me until I found something that I wanted as a replacement. He made things work out smoothly and treated me like family. Great customer service More
by lynnn_99
Employees Worked With
Ovi Perez
