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Berman Chrysler Dodge Jeep Ram
Oak Lawn, IL
547 Reviews
We know that prospective customers are extremely well educated when researching their next vehicle. Berman Chrysler Dodge Jeep Ram has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and Used specials for additional savings on your next vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 547 reviews
Verified Customer
July 01, 2026
They greeted me, were courteous and knowledgeable. Let me know of an oil change special, which I took advantage of, answered whatever questions I had. When my vehicle was ready, he gave me a list of f Let me know of an oil change special, which I took advantage of, answered whatever questions I had. When my vehicle was ready, he gave me a list of future recommended services. More
by Pv.norsworthy
Employees Worked With
Terry Ross
July 01, 2026
I was very impressed with the service adviser who assisted me. He was friendly, knowledgeable, and kept me up to date during the entire process. assisted me. He was friendly, knowledgeable, and kept me up to date during the entire process. More
by matthew.dalcamo
Employees Worked With
Jared
July 01, 2026
Two months later, I’m still waiting to be paid money the dealership admits it owes me. I’ve now been trying to recover a $600 refund from Berman Chrysler Dodge Jeep Ram of Oak Lawn for over two months. dealership admits it owes me. I’ve now been trying to recover a $600 refund from Berman Chrysler Dodge Jeep Ram of Oak Lawn for over two months. The dealership has acknowledged the refund is owed, yet the process has been marked by repeated delays: * My trade-in payoff wasn’t requested for over a month. * Communication was inconsistent, requiring multiple follow-up calls and an in-person visit just to get updates. * The refund check was mailed to the wrong address. * I was told a replacement check would be issued, but I still have no definitive timeline for when I’ll receive it. I’ve made every reasonable effort to resolve this directly with the dealership. Because the matter remains unresolved, I have begun escalating it through formal consumer protection channels. I hope no other customer has to spend months chasing money that the dealership has already acknowledged is owed. More
by dshea4th
Employees Worked With
June 29, 2026
From the moment I walked in everyone spoke and was ready to assist me. However Terry was excellent in every category. He made sure he got me checked in made, made sure they got my car on the rack to be serv to assist me. However Terry was excellent in every category. He made sure he got me checked in made, made sure they got my car on the rack to be serviced, made sure that the parts I needed were in stock, made sure the completed the service in a timely manner. More
by Jae
Employees Worked With
Terry = Service Dept.
June 29, 2026
From start to finish no problem excellent service timely was satisfactory The service writers were very helpful and took good care of me thank you was satisfactory The service writers were very helpful and took good care of me thank you More
by davetischerr
Employees Worked With
I think Scott is the gentleman that worked on my car
June 29, 2026
Good, and professional service. Knowledgeable people. I would like to see perform the service faster, but they have to do it right. Knowledgeable people. I would like to see perform the service faster, but they have to do it right. More
by Carlos
Employees Worked With
