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Berman INFINITI Chicago

4.8

958 Lifetime Reviews

640 N LaSalle, Chicago, Illinois 60654
Call (312) 476-8000

959 Reviews of Berman INFINITI Chicago

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April 25, 2018

"Very good service experience."

- Ken

Service was done very well and vehicle returned very clean. The waiting area was clean and comfortable with free refreshments available. This is a good place to go for Infiniti service.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cardoza
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ramon Gonzalez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 25, 2018

"Excellent experience"

- Mellokitty

Everything was easy. Friendly upbeat environment and service. I appreciated the complimentary drinks and snacks and car wash. Kelly Smith was instrumental in my overall excellent experience.

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Recommend Dealer
Yes
Employees Worked With
Kelly Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 24, 2018

"Great Service"

- RasahD

Jermaine was very helpful & made sure my car was taken care of. The facility was nice & comfortable. I was updated about my service & the progress of the service

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Recommend Dealer
Yes
Employees Worked With
Jermaine Waterman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 25, 2018 -

Berman INFINITI Chicago responded

RasahD, thank you kindly for your feedback and review. Welcome to the Berman family!

April 24, 2018

"Great overall service "

- MsK0808

Service was great, expert service that tended to my vehicle needs. Friendly and straightforward. These gentlemen have service that meets the expectations. I strongly recommend that location.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine Waterman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Gregorio Abraham
Apr 25, 2018 -

Berman INFINITI Chicago responded

MsK0808, thank you kindly for your feedback and review. Welcome to the Berman family!

April 24, 2018

"Excellent customer service "

- Mylove12

Excellent customer service. The waiting area was comfortable and inviting. The attendant was very attentive sand continued to inquire if we all were still ok. My advisor Jermaine was very nice and helpful. Great dealer and I highly recommend.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Alsubagh
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jermaine Waterman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 25, 2018 -

Berman INFINITI Chicago responded

Mylove12, thank you kindly for your feedback and review. Welcome to the Berman family!

April 24, 2018

"Awesome Customer Service "

- T_Mc_J

We worked with Gabe and he was such a pleasure! The first we’ve ever experienced an honest car salesman and provided valuable customer service!

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Recommend Dealer
Yes
Employees Worked With
Gabe Flores
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joseph R. Limjuco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 25, 2018 -

Berman INFINITI Chicago responded

T_Mc_J, thank you kindly for your feedback and review. Welcome to the Berman family!

April 24, 2018

"Excellent customer service"

- Larry Hill

The dealership did an outstanding job in meeting my needs. They work seamlessly as a team, and nothing I asked for was a problem. I bought the new 2019 QX50, and the exterior/interior and package amenities were not available in this dealership, but they found a way to find my car at another dealer and do a dealer swap to get it. They then delivered the car to my door at my convenience. Best of all, the new car is awesome.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Alsubagh
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joseph R. Limjuco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Micah Basarich
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Howar Ruiz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 24, 2018 -

Berman INFINITI Chicago responded

Larry Hill, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

April 20, 2018

"Great car shopping experience!"

- MsFenner

Salesman Addy did a phenomenol job with patiently assisting as we test drove a couple vehicles, then discussed which vehicle best fit my preferences and budget. They offered very competitive pricing and great financing options. Finance Manager Joe also did a phenomenol job explaining the various terms of the sales process and other options available. Highly recommended!!

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Recommend Dealer
Yes
Employees Worked With
Addy Titre
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joseph R. Limjuco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 23, 2018 -

Berman INFINITI Chicago responded

MsFenner, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

April 19, 2018

"Great service"

- spv417

This Infiniti dealership is efficient, friendly, communicates well, and overall does great technical work. We have always been very pleased with all aspects of the service operation.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 23, 2018 -

Berman INFINITI Chicago responded

spv417, thank you kindly for your feedback and review. Welcome to the Berman family!

April 18, 2018

"Very helpful "

- Mordaz7

My visit here was excellent, Kelly made sure I was taken care of and explain some of the issues I had going on with my vehicle. He was very helpful and was attentive during my visit .

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 19, 2018 -

Berman INFINITI Chicago responded

Mordaz7, thank you kindly for your feedback and review. Welcome to the Berman family!

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