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Berman INFINITI Chicago
Chicago, IL
1,677 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,677 reviews
November 09, 2017
Addy Titre I Purchased a Lexus RX 330 from Addy Titre and have nothing but great things to say about this guy. Addy had the vehicle ready to go when I arrived at I Purchased a Lexus RX 330 from Addy Titre and have nothing but great things to say about this guy. Addy had the vehicle ready to go when I arrived at the dealership was very professional with his sales methods. I'll probably comeback and see Mr. Titre when my daughter start driving next year. Very pleased with Berman INFINITI Chicago. More
by Daisy's Dad
Employees Worked With
Addy Titre
November 09, 2017
Easy experience Very professional and good attention to their clients. Good follow up once car is purchased. Ken Zeller is a good sales representative and very frien Very professional and good attention to their clients. Good follow up once car is purchased. Ken Zeller is a good sales representative and very friendly as well. More
by Frank
Employees Worked With
Ken Zeller
November 09, 2017
Same day apptmnt for oil change and quick service Booked apptmnt same day. Oil change was quick and they gave me a full point inspection. Identified other needed maintenance and thoroughly explained Booked apptmnt same day. Oil change was quick and they gave me a full point inspection. Identified other needed maintenance and thoroughly explained each and what is critical vs can wait. More
by Tb
Employees Worked With
Nick Cardoza
November 08, 2017
Experience with Gabe from INFINITY Chicago very good guys know their work, want to mention Gabe was the person who helped with the purchase of the car, very responsive and nice person, will pre very good guys know their work, want to mention Gabe was the person who helped with the purchase of the car, very responsive and nice person, will present all the information and help you choose the most profitable option. thank you very much for your work, it was a great pleasure for me. More
by Slavik
Employees Worked With
Gabe Flores
November 08, 2017
Great service affordable prices and qualified personnel definitely I'll recomend this dealser service departmen i haven't any problem with the job they perform on m affordable prices and qualified personnel definitely I'll recomend this dealser service departmen i haven't any problem with the job they perform on my infiniti fx35 thank you More
by Fx35
Employees Worked With
Forgot theyr name also great guys, Bill Hans, Ramon Gonzalez
November 07, 2017
Thanks It was a smooth and painless oil change plus complimentary car wash. We looked up the vehicles maintenance history from previous owner at different I It was a smooth and painless oil change plus complimentary car wash. We looked up the vehicles maintenance history from previous owner at different Infiniti dealership to confirm that fluids were still relatively fresh. More
by No
Employees Worked With
Nick Cardoza, Ramon Gonzalez
November 07, 2017
Service Department / Jermaine Waterman This 5-Star Rating is long overdue for Jermaine. He constantly provides 5-Star exceptional customer service, always going beyond the call of duty to This 5-Star Rating is long overdue for Jermaine. He constantly provides 5-Star exceptional customer service, always going beyond the call of duty to ensure my 2017 QX60 purchased in April 2017 is in 5-Star shape. Whenever I have any issues or concerns with my vehicle, I call in and check with Jermaine, to see if he is available to ensure consistency and ALWAYS stellar service. For the last 13 years have purchased and always used this service department. Having Jermaine Waterman keeps my mind at ease that my vehicle will always receive top knotch service. He provides stellar customer service, stellar professionalism and is a true asset!!!! He is a ROCK STAR!!!!!!!! More
by LA3579
Employees Worked With
Paul the technician is TOP KNOTCH and a ROCK STAR!!!!!, Ken Zeller, Jermaine Waterman
November 07, 2017
Awesome service. Great service as soon as you drive in the shop. Employees will help you and answer any questions you may have also give you great tips on dealing with Great service as soon as you drive in the shop. Employees will help you and answer any questions you may have also give you great tips on dealing with warranty that was bought from dealer car was purchase. The most awesome part is that they have a kids waiting room. Now that's excellent. Great job Berman INFINITI More
by angel Montoya
Employees Worked With
Jermaine Waterman
November 07, 2017
Cheapest used prices online! They have the cheapest used car prices online! I drove 2+ hours to purchase a 2016 Hyundai Sonata. It was $4,000-$5,000 cheaper than dealerships in my They have the cheapest used car prices online! I drove 2+ hours to purchase a 2016 Hyundai Sonata. It was $4,000-$5,000 cheaper than dealerships in my area and considerably cheaper than similar cars online. I did call right before leaving for Chicago to make sure the car was still available. Valet parking was nice being that the dealership was downtown Chicago. The only thing I didn't like is that they automatically added $995 extended warranty for the interior to the price of the car and was a little resistant about taking it off. I was fully prepared to leave without purchasing had the hidden fee not been removed. Had I been buying a luxury car that I planned to sell or trade, the extended warranty would have been worth it. My main concern was value for my money and keeping my payments low. For my situation it didn't make sense, because I planned to drive the Sonata as long as I could before repurchasing another car. I did however purchase an extended warranty that will cover my car up to 121,000. What I love about the warranty is that it covers 5 years or 75,000 miles and the 75,000 miles starts at the current odometer mileage which Is 44,000. The salesman called me the next day to inquire about my drive home and to be sure I as completely satisfied with my purchase. I would definitely recommend this dealership. More
by Daceydiva
Employees Worked With
Anthony Ramsaran, Jordan Doron Tidhar
November 07, 2017
Awesome dealership They communicated with me well. Price was reasonable. They where respectful and clean. The service I got done was right and on time. Very clean place They communicated with me well. Price was reasonable. They where respectful and clean. The service I got done was right and on time. Very clean place and lots of treats for customers More
by Daisylu13
Employees Worked With
Ramon Gonzalez
