Berman INFINITI Chicago

Certified apparently means nothing I would never shop for a vehicle at Infiniti again because of my experience with berman's infiniti of Chicago. misty mislead us to believe the car we I would never shop for a vehicle at Infiniti again because of my experience with berman's infiniti of Chicago. misty mislead us to believe the car we purchased at the price listed online, and on the car fax report we received from Matan was certified pre owned. It was advertised online that way as cars are currently but beware as we thought throughout the process of purchasing our car we would be getting a car that met the infiniti standards of being certified as a preowned vehicle. after we traveled from Kansas to Illinois to purchase from this dealer, as our local dealership did not offer certified preowned vehicles at the time, we surprised when we took our vehicle in for our first whale change and were informed by the Kansas City dealership that our car was not in fact listed as certified in their records. Not only was this an embarrassment but we did not have the free oil change or any of the additional perks that come with certification. It was even more upsetting to find out that the tires on our vehicle would not have met the infiniti level inspection and that we would have to buy new ones on our own. When we contacted the dealership and spoke with Chris, the general manager we got nowhere merely ran around in circles and still have no resolution after three months of dealing with this issue. More

Best experience by far..... Steve Nassar, Matt, and Matan were phenomenal. I went in knowing what I wanted and I already had a finance company. Matt bet my finance company's interest rate and I was able to were phenomenal. I went in knowing what I wanted and I already had a finance company. Matt bet my finance company's interest rate and I was able to buy an extended warranty to cover my entire car up to 106,000 miles. My experience at Bermans Infinit was like a breath of fresh air. Steve was great to work with; he was very knowledgeable and professional. I was not PRESSURED into buying the car, nor was I FAST TALKED by an employee that continued to throw numbers at me, without allowing me time to process the information that I was given. I had been shopping for awhile and the vehicle that purchased was the BEST for it's price with very low miles. The team at Bermans Infiniti put me at ease with making mynlarge purchase. They were professional, polite, and genuinely willing to help you without just trying to get a sale!!!!! I would HIGHLY RECOMMEND Bermans Infiniti to everyone. Very knowledgeable place; I wouldn't go anywhere else. More

Had a very pleasant experience at Berman's Infiniti. My salesman Steve Waldrop did a great job of explaining all the features that the car had. Luis Guzman drove to our house the day after we purchased My salesman Steve Waldrop did a great job of explaining all the features that the car had. Luis Guzman drove to our house the day after we purchased the car to help us get everything set up. The group overall could not have been more accomadating to my wife and I. More

By far the best dealership in Chicago. I would not buy a car or service my car from any other dealership. The team here is professional, curteous, and friendly. The service department is bar none best I hav car or service my car from any other dealership. The team here is professional, curteous, and friendly. The service department is bar none best I have seen in the nation. Highly highly recommend Berman's to anyone!! More

I purchased used Infiniti from Ken Zeller few months back and this was the best god I think I have ever owned.they save me 2000 of dollars more than any order Infiniti dealer and my car only had 1800 milesso and this was the best god I think I have ever owned.they save me 2000 of dollars more than any order Infiniti dealer and my car only had 1800 milesso I have to say it was a great experience no pressure and I will always come back to Ken.I just wish I went there first it will save me a lot of headachethat's all I have to say about my experience there.just go and ask for Ken Zeller he's a fun guy and honest person. More

I had a great experience both looking for and purchasing a vehicle at this dealership. Everyone I had contact with was very professional , informed and courteous . I must say it was a laid back and comfort a vehicle at this dealership. Everyone I had contact with was very professional , informed and courteous . I must say it was a laid back and comfortable experience ( never any pressure to buy ) unlike other dealers I've been to . Definitely recommend !!! More

Im happy to be a client of bermans. I keep on recommending this dealer to more and more people. I enjoy the computers in the waiting room and id like to see more. recommending this dealer to more and more people. I enjoy the computers in the waiting room and id like to see more. More