Berman INFINITI Chicago

I had an outstanding experience at Berman. My main salesman was Bill, who was extremely friendly and approachable without being pushy. Moe, one of the managers, was also great, even offering me his ow salesman was Bill, who was extremely friendly and approachable without being pushy. Moe, one of the managers, was also great, even offering me his own car to test-drive when one of the cars was not available. There were no high-pressure tactics and they were able to praise other competing cars (and dealers!) while being confident about theirs. I was impressed with how Berman's staff worked as a team--they were far more cooperative with each other than competitive. The price I received was excellent and the buying process was painless. I give Berman my highest recommendation in all aspects of the car-buying process. They exhibited true professionalism at all times and I was highly satisfied with the entire experience. More

I made the mistake of trusting their service department for a basic recall. The next time I opened my hood, I found out that they have overextended my hood and badly bent my bracket and could barely get m for a basic recall. The next time I opened my hood, I found out that they have overextended my hood and badly bent my bracket and could barely get my hood closed. How it happened was unclear because they completely denied it when I called to enquire about it and they refused to fix it. Their excuse was that the recall didn't even involve them looking under the hood, but I also brought in a complimentary offer for a basic inspection which certainly did necessitate looking under the hood. When I picked up the vehicle they confirmed that they had done the complimentary inspection and that everything was A OK. When I called the manager to discuss the issue though, he told me that their 'system' was conveniently down for the entire 48 hour period they had my car and so there is no way they would have done that inspection. One way or another, someone is lying. His 'solution' was to ask his technicians if they remembered my exact car and if there was an issue with the hood. Thanks for nothing. If my hood was bent prior to bringing the car in for service, shouldn't they have informed me? If it wasn't bent, then they caused it, in which case, shouldn't they have fixed it? I can't comment on the sales department, they might be fine, but I urge all readers to avoid their service department at all costs despite the limited availability of Infiniti dealerships in the area. More

I wasn't really intending to buy a new car, but when the estimate on needed work on my G37X (all normal wear and tear) came into the thousands, I immediately started thinking about replacing it with a new G estimate on needed work on my G37X (all normal wear and tear) came into the thousands, I immediately started thinking about replacing it with a new G37X. I used the Internet to shop and get some pricing and then came in and talked to Herbie at Berman after conversing with him on the phone. In very short order I got the best deal and took my pick of numerous colors of fully equipped G37X's on hand. Because I wasn't expecting to buy so quickly (this all happened the day of getting the repair estimate), I didn't have the title with me or even the G35, as it was at their shop. No problem, they got the VIN and brought my old car over to the showroom so I could clean out my stuff in the trunk. I dropped off the title and the second set of keys the next day. The paper work took much less time than at the VW dealership where I recently bought my daughter a car. A first class experience and a far cry from buying a car in the 20th Century. BTW, Marcell in their service department was very polite and efficient too. Rick B More

Fantastic experience with the Service team and Marcel in particular. July 3rd and about 45 mins before closing time, I had a flat tire and I called Berman's Service dept. Marcel and the fine technicians fix particular. July 3rd and about 45 mins before closing time, I had a flat tire and I called Berman's Service dept. Marcel and the fine technicians fixed the flat, washed the car and had me out of the place in a half hour. This being a holiday weekend, I am sure they were busy and short handed, but they really came through. Icing on the cake - The care was on the house. No charge! More

Breman's Infniti has been a great dealership to work with! My salesperson, Moe Skalik has gone out of his way to make sure that I am comfortable with my decision to Lease a new Infinity 37X. He has such with! My salesperson, Moe Skalik has gone out of his way to make sure that I am comfortable with my decision to Lease a new Infinity 37X. He has such an outgoing personality, incredibly knowledgable and always available. I would definitely recommend Moe and Berman;s Infiniti. More

Infiniti wasn't one of my choices until I met Moe who has been very helpful and informative. Moe spent around 3 hours with me to show me the greatness of the FX35 and its technology and he also got me a very been very helpful and informative. Moe spent around 3 hours with me to show me the greatness of the FX35 and its technology and he also got me a very good deal on it. I would recommend anyone wants to get an Infiniti to go to Berman's Infiniti and visit Moe. More

My car buying experience with Berman's was a very pleasant one. I did not feel pressured at all or tricked. Moe Skaik went above and beyond my expectations. He took the time to answer all my questi pleasant one. I did not feel pressured at all or tricked. Moe Skaik went above and beyond my expectations. He took the time to answer all my questions, concerns and demands. I got everything I asked for, coming in with a pre-negotiated price from USAA, no questions was asked, pretty straight forward they honored the price plus they gave me more. Berman's definitely won me over and my next vehicle will be an Infiniti from them. More

Moe Skaik worked with me to find the perfect car. He went above and beyond the typical salesperson. On our test drive, he drove with me to my house, so that we could pull the FX35 into my garage to ens went above and beyond the typical salesperson. On our test drive, he drove with me to my house, so that we could pull the FX35 into my garage to ensure that it would fit properly. He was very professional and easy to deal with. More

I've bought my fair share of cars in my life. Working with Moe Shaik at Berman's was the best experience I have had so far. I wish more dealers were like this one! I got a G37X the same day that I walke with Moe Shaik at Berman's was the best experience I have had so far. I wish more dealers were like this one! I got a G37X the same day that I walked in at a reasonable price. Moe spent more than an hour going over all the features of the car with me, its was a great experience. Afterwards, Moe even delivered to license plate to my house which is 45 minutes from the dealership! Talk about A++ service. I have no hesitation in recommending them to others, the same cannot be said about other dealers in Illinois. More

After 4 hours of internal deliberation and dialogue I purchased a 2010 G37x on Monday. And over those 4 hours I never felt that anyone in the dealership was unethical, desperate or rude. It was quite t purchased a 2010 G37x on Monday. And over those 4 hours I never felt that anyone in the dealership was unethical, desperate or rude. It was quite the opposite experience. Moe Skaik did a great job of explaining my car options and Ronnie did a great job of explaining my financing options. And then they let me decide on my own time without hassling me or playing simple games. With that being said, they definitely were trying to make the best deal for their dealership but they did so in a classy way where both parties felt like they got what they needed without unnecessary pressure or tactics. It was a sophisticated deal and a pleasant experience. I would highly recommend this place for anyone who is looking for a new car. More