Where do I start with this one? I came upon a post for an Infiniti Q50 from this place yesterday, because after coming pretty close to closing at another Berman Infiniti the salesman at that one turned me off buying by insisting on running my credit even after I told him I had my own financing(he tried to tell me some Patriot Act b.s. that is literally the first thing on Google when you search credit scams for car dealerships). Luckily this place had dropped their price on their post by $1600 the same day to put it right in my price range. I call them them to confirm the price, the car was still available, and that it didn't have any deep and hard to fix scratches before I came to pick it up. The lady I initially talked to confirmed it was still available and then sent me pictures of all the scratches she said were on the car. They weren't that deep so I had let here know that if the scratches could be taken care I would be coming in today to pick up the car and that I'd be driving about an hour out so I didn't want to make the trip twice. She had one of the sales managers Larnell give me a call back about getting these taken care of. After a lot of phone calls back and forth Larnell said he had a guy that culd come in and fix the scratches but not until Monday and that they would deliver the car to me if I could come in and take a look at the car and close the deal. So I make the hour drive out to Merrillville from Chicago the day after I first inquired about the car to check it out. I found an additional set of very deep scratches on the rear bumper and ask them the sale rep to confirm with Larnell that these can be fixed. Turns out the deep scratches, including the ones originally discussed over the phone, can only be filled with touch up paint and scratches would still be there, but just colored. Even then I figured I'd just eat that lose and get it fixed myself and I'm still ready to buy, however when they bring the paperwork the price of the car is almost $1000 more than advertised. I asked what the deal was and showed the rep the posting and Larnell came over and told me he had done additional work to the car and raised the price accordingly. Mind you I had confirmed multiple with him over the phone that fixing the scratches and delivering the car would not cost me anything additional(and the scratches couldn't even be fixed). I asked if he would honor the price that was posted and that I was told and he told me no because the price was posted before the work was done. This was after the rep just got done going over with me the 167 point inspection the car went through when they received it and provided me a line list of all the things that were serviced before it was posted for sale. But apparently outside of those things, sometime after they dropped the price on Friday and I called in to confirm the price but before I arrived Saturday afternoon they had $1000 worth of work done to it. This was even a well crafted lie. Just plane shady sales tactics and a huge waste of my time.