Berman INFINITI of Niles

After several failed/frustrating trips to local car dealerships, came across this dealer after browsing the internet for a used Infiniti QX60. Hesitant to make another trip to the dealer (especially t dealerships, came across this dealer after browsing the internet for a used Infiniti QX60. Hesitant to make another trip to the dealer (especially this one being an hour away), Eddy was prompt with my inquiry and upfront and honest with all my questions. He responded to my questions with straightforward answers (unlike some of the other salesman we had encountered at other dealerships who told us one thing on the phone, but then something different when we got there. Eddy was very professional, but engaging and put you at ease. My husband and I never felt pressured or rushed to make a decision. Eddy took the time to understand our needs in a vehicle and explained the different options/ features and even how to use them. After signing the contract and purchasing our new (used) car, Eddy even remembered that earlier I had mentioned to my husband that I was pretty sure the third row had airbags, but couldn’t recall where I had read that piece of information. Just before leaving, he surprised me by having a print out of the information he had looked up in the vehicle manual, showing the third row airbags along with all the child safety latches just for my peace of mind! One of our best experiences at a car dealership. Thanks Eddy! L & R (Kenosha, WI) More

Amazing experience Eddy was such an making person to deal with I am so satisfied that he worked with me amazing dealer I highly recommend with I am so satisfied that he worked with me amazing dealer I highly recommend More

The dealership was easy to work with and was reasonable. The car was in good condition and all the little issues were taken care of. The car was in good condition and all the little issues were taken care of. More

Friendly helpful staff. Full disclosure on pricing And simple to set up an appointment to view the vehicle I was interested in. Pleasurable experience to buy from. simple to set up an appointment to view the vehicle I was interested in. Pleasurable experience to buy from. More

Dosent make sense to buy certified infinity with 4000 miles then 2000 miles later start problems with wheel bearing and parts not available and at the end wasting more time to come back and fix the probl miles then 2000 miles later start problems with wheel bearing and parts not available and at the end wasting more time to come back and fix the problem and no loaner car available as promised the time purchased the car for 4 hours time estimate bc a problem in a brand new 2020 car More

Eddy gave us great customer service! He went out of his way to help us find the perfect car and the perfect financing options! He also had spent a lot of time entertaining my 2 year old while we were doing way to help us find the perfect car and the perfect financing options! He also had spent a lot of time entertaining my 2 year old while we were doing all the financing. More

Eddy was a very helpful salesperson. He was very knowledgeable and was able to answer any questions we had. I give Eddy 5 stars for the service we received. knowledgeable and was able to answer any questions we had. I give Eddy 5 stars for the service we received. More

Berman Infiniti is an excellent experience. Eddie my sales team treated us like family went above and beyond to please us and find what we were looking for. With Berman they give you that friendly neigh sales team treated us like family went above and beyond to please us and find what we were looking for. With Berman they give you that friendly neighbor/family vibe. Amazing people at Berman Infiniti. More

Special thanks to Eddy for helping my wife find her dream car (QX60). My second purchase from this dealership and appreciate the team for helping us through this process. Great price and deal. car (QX60). My second purchase from this dealership and appreciate the team for helping us through this process. Great price and deal. More

The experience with Eddie and the entire Berman team was more than excellent. They were able to answer my questions, ease any hesitations, and make the experience stress free. I highly recommend the dealers more than excellent. They were able to answer my questions, ease any hesitations, and make the experience stress free. I highly recommend the dealership and team. More