After several failed/frustrating trips to local car dealerships, came across this dealer after browsing the internet for a used Infiniti QX60. Hesitant to make another trip to the dealer (especially this one being an hour away), Eddy was prompt with my inquiry and upfront and honest with all my questions. He responded to my questions with straightforward answers (unlike some of the other salesman we had encountered at other dealerships who told us one thing on the phone, but then something different when we got there. Eddy was very professional, but engaging and put you at ease. My husband and I never felt pressured or rushed to make a decision. Eddy took the time to understand our needs in a vehicle and explained the different options/ features and even how to use them.
After signing the contract and purchasing our new (used) car, Eddy even remembered that earlier I had mentioned to my husband that I was pretty sure the third row had airbags, but couldn’t recall where I had read that piece of information. Just before leaving, he surprised me by having a print out of the information he had looked up in the vehicle manual, showing the third row airbags along with all the child safety latches just for my peace of mind!
One of our best experiences at a car dealership.
L & R (Kenosha, WI)